In the local moving services industry, it can be hard to stand out from the competition.  At the end of the day, what is it consumers are really looking for?   Can anybody with a truck and some laborers make it in the moving business?  That’s tough to answer.  One this is clear though, they won’t go far if they don’t have an organized business that deals with customers in a professional, courteous manner.  All of this is possible if local movers are willing to take on the benefits of CRM Software for Local Movers.

If you don’t have an organized business, you’re not going to make it that far in the industry.  Here’s why.  The business is really about logistics.  Moving your house one time and running a professional moving industry are two very different activities.  When you move somebody else’s home or business, there is a lot to consider (and a lot at risk).  For example, sometimes timelines are not flexible.  Your client could tell you they need to have everything moved into their new place by 3:00 PM because they have an appointment with a utility company or a contractor at 3:30 PM.  Sometimes people plan like that, and if you’re taking all day to do the project because you don’t value efficiency, some customers might get upset!

If your papers are a mess, customers won’t trust you.  This can be even more problematic if the information on those lost papers is important.  Did your mover jot down a client’s credit card information on the signed receipt to run it back at the office?  What if he accidentally throws away that piece paper of paper, confusing it for a napkin at a stop for lunch.  Yikes!  The customer will be angry that his information was compromised.  You can’t afford to make these kinds of mistakes… and you won’t if you collect payment and send electronic receipts using CRM Software for Local Movers.

Let’s assume the modern day local moving company knows all of this, and they’re pretty good about it.  Another question arises: how is a market grown for local movers?

This is such an important question!  That’s because hiring a local mover isn’t something people do once a week (most people).  People don’t move that often!  The business model only works if you are constantly attracting new customers.  CRM Software for Local Movers does this, too!  There is an application to track referrals and one to manage the sales funnel.  Leads are collected on a landing page on the internet.  It’s automated lead collection!  Just put the pedal to the metal on your sales team, and watch the moving bids pile in.

Moving on up in the world is something to be celebrated.  If you’re on your way, contact CRM RUNNER for a free trial.