CRM Runner helps the administrators with this option so that if they face any problem, they can raise a ticket and soon our representatives will contact them and solve the problem. Our support page also features all aspects of the platform in easy-to-read visual tutorials for quick operational learning.
How CRM Runner can help you with the user support?
- CRM RUNNER offers administrators online as well as email support.
- Administrators may open tickets for problems they face, and a representative will help troubleshoot the problem.
- The team offers onboarding support for administrators and new users.
- The application provides a "virtual tour" of most modules and widgets to familiarize new users with the tools in the platform.
- How to videos exist in each feature to better understand the functionality.
- The support ticket is accessible from the account menu.
Setting permissions for user groups allows the software to be more user-friendly and less overwhelming to those who will only utilize certain components.
Desktop and mobile versions of the program are also available.
The Support page allows the user to learn any aspect of the system with the click of a button.