In the technology industry, one field that stands out as interesting and rewarding is that of Network Installation and Maintenance, sometimes also known as “Online Network Installation and Maintenance.”  In this field, a wide range of professional expertise is required to help individuals and businesses stay on track in terms of their network installation and maintenance.  It isn’t a well-known field for many, and yet, anytime we connect to the internet or use office technology, there we are in the midst of the field’s handy work.

For today’s Network Installation and Maintenance professional (or company), there is one tool they cannot go without – and it’s not related to network installation and maintenance, at least not directly.  That magical tool is Network Installation and Maintenance CRM Software.

The beauty of this software is that it organizes a business.  When you look into CRM Software, you can find it for practically any business or field.  However, looking into niche Network Installation and Maintenance CRM Software gives a little more insight as to how CRM applications can help those in this industry in particular.  Here is a quick checklist to illuminate the value of CRM Software for today’s network installation and maintenance guru.

CRM Software works well with is field because it can manage your dispatch center and work orders.  When dealing with multiple clients over a wide geography, organization and logistics can get a little messy to say the least.  To help make your business more manageable, many software options exist.  However, it is CRM Software that is the most flexible and versatile. This software can act as a call center for you and your team.  If you receive a request for assistance or installation, it can be entered into the system as an appointment, assigned to staff members, and more.  For example, the system can send an email or text message (SMS) to clients that a technician is on their way.

The software goes where the team does.  GPS tools help technicians and staff members map their way to the client location before they leave.  This is useful for calculating mileage expenses, too.  Once the technician is onsite, everything that the office has is handy via the mobile version of the application.  The technician can review documents, collect payment, and chat with the central office.  Because you will be entrusting various people with this information, user permission is a tool that is rather helpful.  It allows you to give or deny access to certain modules based on what the user needs.

This software does wonders for marketing and obtaining new clients.  It tracks leads and helps sales teams operate more efficiently using the sales funnel tool.  Templates for invoices and other reports make staying on top of finances easier than ever.

If you are in the market for Network Installation and Maintenance CRM Software, contact CRM RUNNER today.  We have just the software you need.