In today’s businesses, everything is moving faster than ever. A mobile workforce is replacing the traditional “9 to 5 Monday through Friday” notion of the workweek. Staying connected is made easier by the use of smartphones and tablets. Especially important is the access to business applications and operations for your sales team, who are frequently on the road and away from the office.
Providing your sales force with a mobile Customer Relationship Management (CRM) platform provides a greater degree of flexibility and provides your company with numerous benefits. The following are seven major advantages of mobile CRM solutions for your sales force.
01: Productivity has been improved for the salesforce
When your sales team uses mobile CRM, they have immediate access to critical information when and where they need it. They can log activities, view customer purchase history, track account information, regardless of where they are. The days of responding to customer inquiries with, “I’m on the road…I’ll email you later,” are long gone.
02: Revenue increased
When salespeople use a mobile CRM system, they can reach all the information they need on the go, so they can spend less time looking up contact information, trying to recall conversations with prospects, or searching through emails. Thus, they have more time to sell as they are better at it.
03: Greater Communication and Insight
Sales reps on the road certainly benefit from mobile CRM, but so do sales managers back in the office who want to stay up-to-date. CRM for mobile devices lets sales managers see everything that’s going on with their team on the go. Due to this increased insight, they can be more proactive and respond to potential problems prior to them occurring.
04: Sales materials are available faster
The mobile app CRM software application gives a salesperson the ability to send out promotional marketing sheets, pricing guidelines, product information documents, etc. directly from the device. This eliminates the need to deliver in person, send via mail, or send through email later. Quick delivery of important materials will free up the rep’s time so they can concentrate on customer service and sales activities.
05: An easily accessible to-do list
A mobile app CRM software can organize and schedule a rep’s to-dos, eliminating sticky notes, typed documents, and whiteboards. In addition, supervisors and colleagues can now see the rep’s current availability as well as when important meetings with particular prospects or customers may occur because everything is visible in real-time. By doing so, time is saved, and the rep is more accountable.
06: Records of live lead generation
With mobile app CRM software, sales reps can easily access all past communications and records with prospects and customers with the tap of their smartphone or tablet. Having this up-to-date information at hand can be an excellent prep tool to remind the rep what was discussed previously, what needs to be discussed, and what the next steps in the communication process are.
07: Faster processing, less paperwork
Typically paper documents (quotes, agreement forms, etc.) can be handled by mobile CRM. The CRM enables representatives to create quotes, deliver order forms to contacts, and enter signed agreements. In this way, the rep, the company, and the prospect all benefit.
How can CRM Runner help you manage your business?
In order to leverage the advantages of mobile app CRM software – CRM Runner, you’ve to:
- Get the app from the Apple App Store or Google Play Store and install it on your iOS or Android device.
- Use the app’s intuitive interface to accomplish your tasks faster.
- The app can be accessed through all handheld devices, no matter where you are.
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