CRM Software for Pool and Spa Services is taking centerstage for people who work in the business of spa and pool cleaning, repair, and maintenance.

In a recent blog, we took on the topic of pool and spa construction.  What a blast it was!  We had a great time thinking about a slippin’ and a splashin’ in our own fantasy spa or pool.  One catch, though… who is going to clean it!?  That pool needs brushing.  It needs filtering.  You have to check the chemicals in that hot tub or somebody could get sick.  Yikes!  Problematic at best.  There is a solution, though.  You can call a pool and spa services company.

These companies are the best.  They help us maintain our pools and spas so they sparkle like the morning sun.  When something goes wrong, these service providers are quick to offer a remedy.  The professional staff of most pool and spa companies would do just about anything to satisfy a customer these days, so we have to give them credit where credit is due.  But how do they stay on top of it all with such a hard job?  The answer might surprise you:  CRM Software for Pool and Spa Services.

What sets a great pool and spa service company apart from the others?  Is it the professionalism?  Is it the punctuality?  Is it how clean the pool looks afterwards?  Is it the price?  Maybe it’s the uniform!  You never know what is really driving customers to choose one pool and spa service company over another.  For those in the business, that’s known as a little something called competition.

In a competitive market, the importance of CRM Software for Pool and Spa Services is more evident than ever before.  Here is why:

• CRM Software helps generate leads. In other words, you will have more customer phone numbers and emails on file.  Even customers who are just “window shopping” could end up on your call list.
• The call list is managed by the software, too. You and your sales team can get the word about your superior services out to the demanding public.  Talk is cheap, especially when you know how to make it affordable with VoIP (voice over internet protocol).  A click or two and all of the sudden the lead is on the line.  Hello?  Can I come over?  Does the pool need to be cleaned?  How about the spa?
• Making the sale is easier when the customer feels like you have a special relationship. What does this mean?  It means you remember their birthday.  It means you send little updates via text or email from time to time.  It means you don’t forget about them.
• Customers love a pool and spa service company that knows how to reach all the right places so that the pool is as clean as ever. This is very important for repeat business.  Another way to encourage customers to go for a second round is to call them up and ask about the first experience with the company.  You might get some valuable feedback on how you can improve your game.  You might even score another cleaning.  That’s good news for a cleaning and maintenance company.

CRM Software for Pool and Spa Services makes managing customer relationships easier.  If you’re interested in experimenting, contact CRM RUNNER to try something new.