When it comes to rental property management, landlords and property managers rely on a variety of methods to keep their properties looking great.  They also must concern themselves with the happiness of their tenants.  Both of these challenges are resolved by implementing an administration centered around CRM technology.  CRM software for rental property managers can transform how business is done, saving both time and money.

1. Maintenance
   Perhaps one of the most daunting parts of rental property management, especially for those managing multiple properties at a time, is keeping track of maintenance plans and requests.  Good CRM software eliminates the need to keep a paper trail thanks to electronic work orders and shared digital planning spaces.  CRM software with GPS capabilities show all of your properties on a map, and maintenance plans can be sorted easily by location tags.  Street view tools allow you to review the exterior of a property before visiting, so your maintenance team always knows where it is headed before they go.  Work orders are saved in the CRM software, making the life of the property manager easier.  One nice feature to note is that employees can even generate a text (SMS) message for tenants when they are on the way to the building.
2. Document Sharing
   In the rental property management business, one of the most important facets of administration is the management of signed documents like leases, contracts, and invoices to collect rent.  CRM technology makes this a more organized process.  Tenants can sign contracts and leases electronically, often by email.  This means leases are signed faster and securely.  Keeping your tenants up-to-date on notices like changes in rental policy, building repairs, or holiday greetings is a simple task once your CRM database has the contact information entered into a distribution list.  A few easy clicks send your message to your tenants immediately.  This means less running to various locations to slide paper-printed notices under the door.
3. New Tenant Interest
   CRM software for rental property management allows property managers to create an on-going list of leads.  When visitors come to the website to review available properties, they can share their contact information so that the company may follow up on their request.  This gives the company an opportunity to secure more tenants quickly so that the vacancy rate is lower.  CRM software can even provide templates for landing pages for those who do not already have a website up and running.
4. Call lists
   Not only can rental property managers enter tenants into their software, but they can also keep lists of employees, vendors, contractors, and more.  Employees with various levels of access can review these contact lists, even on a mobile device.  This makes keeping in contact with your contractors and tenants easier than ever before.  If you choose to utilize VoIP integration, you can have a client on the line with one click.

Rental Property Management is a fast-moving, demanding industry.  Administrative accidents like an unsigned document or forgotten workorder can spell disaster, and CRM software aims to reduce that risk.  Contact us today to learn more about CRM software for rental property management.

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