Tag: crm software

Automated Time Tracking: How It can Enhance Your Productivity

Posted on by admin

Time tracking is undoubtedly a time-consuming process. Manual time tracking especially ends up eating your time and thereby adding the fuel of woes while working. It will be fit to say if you invest more time over your overall operation, the productivity increases alongside the flow of work. Manual time tracking, therefore, is the hurdle between you earning your current revenue to something much more.

CRM software once again comes to the rescue in helping you during the time of crisis. The management software stays up and streamlines the process of product implementation and operation. Automated Time Tracking is an inbuilt feature of the product and works with scheduling and management of different tasks, which comes with time tracking concept. Over the idea, there are three major areas; the concept of CRM based Automated Time tracking depends.

  • Email Automation: CRM software helps you to stay in touch with clients. Email is an essential means of communication, and any lapse could give a massive blow for the conversion of a lead to nothing. Practically, it is impossible for you or any members of your team to keep on mailing the same thing to different clients, with different letterhead. Then comes the CRM automated time tracking that track your time while drafting emails.
  • Real-time Appointment: Calendar CRM Software comes up with its module and can be linked with any task scheduling software of the date. This includes the likes of MS Outlook, Office, and even G-Suite for the matter. Automated Time Tracking will consist of these appointments in your time sheet automatically.
  • Track Your To-do Tasks: To Do List CRM Software, when synchronized with MS Outlook or any other software, it makes it easy to schedule your day. You can choose to work on any of them and can modify the software to do the rest. Automated time tracking will add all these tasks to your time sheet automatically. This is a perfect way automation of time, and thereby, you won’t lose productivity on filling up time sheet.

Automate Time Tracking has a promise to ease up your schedules. In an era of competition and staying at the top, time management is something which cannot be compromised. Therefore, CRM software helps your business flow to proceed with ease. Lastly, if you are interested in installing CRM software for your business, contact CRM Runner for our detailed outreach of the product.

Plans for Ensuring Success in Field Service Mobility

Posted on by admin

Field Service is an industry, which follows a philosophy of operating outside the premises of the company and providing services to an external client. Field Service Mobility is the concept, which dictates on the operational objectives of how the field service agents perform their tasks in the stipulated time frame. As a manager/ owner of a business, you are likely to observe difficulties in tracking the performance of the employees overall. Service CRM software comes as a savior in the case with a feature enabled over the integration of Field Service Management. With this said, here are some reasons how this software will improve the business as a whole.

Improve Connectivity

While working on field service, employees often find themselves with precarious situations of dealing with resources. Imagine running a service company for gardening solutions; you might have minimal idea of the space, or a particular tool is required for that specific job. With excellent connectivity, your employees can chat with the customers and can request for a detailed briefing about the place, giving them a fair idea. This will improve mobility service for the agents and quick responsive service.

Monitor Resource Automation

Field Service Providers CRM Software’s main idea is to provide the management with a complete analysis of the business performance. For instance, in case an employee is finished with a task for the time, he or she will be allocated to a new job based on different parameters. This will only work based on resources and time available for the employee. Therefore, the software does not compromise productivity.

Preserve Critical Data

In the era of data, CRM software is programmed in the way of preserving these critical aspects into a directory. For instance, if your service employee has installed new software, and this starts to have minor problems. Thanks to services CRM software, the details and reports are stored for every customer issue. Therefore, remote diagnostics services are possible for the ease of mobility and saving resources.

Field Service Management and its mobility is a complicated job. There is no denial for the operational and resource-based lapse. To minimize all these issues and to stay up to date and serve on a real-time basis, services CRM software works efficiently. CRM Runner offers feature reach CRM software that increases your business productivity and mobility. Choose your monthly or yearly plan that suits your business needs.

Role of CRM in Online Food Delivery Systems

Posted on by admin

Restaurants and Food chains run some of the tough-to-manage businesses. The nature of the trade involves real-time performance and delivery of the product to the customers without a flaw in quality. Online food delivery business is the newest trend of the lot, where businesses take the food order, and agents do the delivery in a short time. The management of the same involves extreme precision and requires complex Time Scheduling CRM Software to cater to the issue.

So, how does CRM help in Online Food Delivery Systems? Here are some explanations.

CRM Systems Helps in Maintaining Customer Database

While dealing in online food delivery business, time is one of the critical aspects that dictate how fast will be the overall delivery. For instance, having a customer database containing extensive information about the customers, their past orders, history, location, and mode of transaction, helps the delivery system serve better.  In this case, To Do List CRM Software helps to address the issue

Give the Best Solutions and Offers to the Customers

One of the critical points in customer retention is to serve them with options and coupons, which are hard to turn down. Everybody loves offers and coupons. There is no reason why it should be turned down. However, not all of these offers are suited for everyone. To understand the best offers and maintain a cordial client relationship, database analytics from CRM helps brilliantly.

Integrated Customer Care

It is possible in online food delivery systems that a customer is having issues with something associated with the business. In this juncture, having a responsive customer care system helps them gain trust over the site. CRM Software in this juncture will save the complaints into a secure database, which can be accessed at any point in time. With this objective, the business can take a leaf out of them and improve for good based on the analytics.

Tracking Delivery Agents

Online Food Delivery Business experiences surge of delivery requests during holidays and weekends. As for the business, it is essential for the right delivery person to serve the product at any given time. CRM database will integrate the managers with the service agents and serve quickly.

Online Food Delivery System looks exciting from outside but has a lot to deal for the owners of the same. In a phase, where time and quality is the top priority, sticking up to the same requires fast trade and proper CRM software implementation can help a lot.

Significant Benefits Of Credit Card Payments For Merchants And Customers

Posted on by admin

Cash payments do not attract customers anymore, as they prefer carrying their debit or credit cards whenever they are making payments personally or through online mode. It is not only comfortable but also a convenient way of payment too. Therefore, both the customers and merchants for the instant sending and receiving of payments prefer credit cards. The merchants can use Credit Card On The Go CRM Software that helps them to receive instant payments for the invoices while on the move.

Let us see how credit card payments prove beneficial for the customers and merchants alike.

Benefit for the Merchants

  • It saves the time of the clients, as most of the customers do not have time to come to your office and pay their pending invoices. With this Credit Card on the Go CRM Software, you can generate the invoice and get your payments cleared.
  • This is a part of the ongoing trend, as the clients prefer those service providers that use new modes of payment. Rather than losing your clients, you can integrate this system seamlessly with your banking system.
  • This CRM software even generates invoices while you are moving to another city or state for some business work. In just matter of second, you can receive your pending payment from the clients instantly.
  • Even the online payment gateways for these transactions are entirely secured, and customers can make payments without fearing of loss of their money.

Benefits for the Customers

  • The customers do not have to visit the service provider’s office or stand in the line to make payments for the services availed. In one go, you can swipe and make the payment.
  • As most of the online payment processes are integrated with the CRM software, so the merchant can provide you seamless experience.
  • Most of the service providers provide cash back, discounts, rewards, loyalty points, etc. on the credit card payment. So, this is an added advantage for the customers.
  • With the credit card payment, you can clear the payments of the merchants quickly and without any hassles. You do not have to wait for the month end to get your paycheck and then make the payments.

Overall, with Credit Card on the Go CRM Software, both the merchants and the customers receive versatile benefits that prove healthy for business and helps in maintaining a great relationship with the clients. Get a feature-rich CRM system from CRM Runner at affordable pricing.

How Chat Features Built-In CRM Software Encourages Faster Communication

Posted on by admin

Every business needs to have real-time communication with its employees, as it is essential for the growth of your business. This will help you to get aware of the risks or profits that the company is bearing or making during a particular month or the financial year. To keep in constant touch with your team, you need to have in-built software. For this, the service providers can choose the chat features built-in CRM Software that supports chatting with your employees, technicians, or the contractors if you are into the service industry. It will aid in keeping track of all the activities of your team even if they are based in the field. Here is how this CRM software system encourages faster communication:

Get First-Hand Information

By using the chat features built-in CRM Software, the company owners will be able to receive first-hand information about the work instantly through the message system. You can even use the contact module to connect quickly with your employees or contractors who are allotted work of the particular clients. It ends up the wait you have to put into to communicate with your team over a phone call or through the email.

Receive Progress Reports

If your team is working on-site with the contractors, then this CRM Chat feature helps you to receive the report as the work starts progressing. In case, if your team is experiencing any hurdle, then it can be cleared instantly with this Chat feature. Moreover, you can provide instant support to your customers. This CRM software consists of the best features as compared to other CRM’s in the market.

Single Communication CRM System

Your team members do not have to toggle between two systems where they first have to collect all the information at one place in the CRM system and then chat with the top management. This CRM system from CRM Runner helps in team collaboration in one single chat system where everyone can seek the progress of the work. In case if there is any hurdle, then it can be removed instantly with the teams and the owner’s advice.

Therefore, the service providers those are switching on or have switched onto the chat feature built-in CRM Software from the CRM Runner can collaborate with their team and contractors in the real-time. This has not only made instant messaging easier but also helps in increasing the productivity of the organization. Get 30 days free trial today.

How Does Google Calendar With CRM Improve Productivity?

Posted on by admin

We are living in an era where almost every industrial sector is heavily dependent on technology and computation. Even calendars these days are referred online, and Google Calendar is one of those calendars, which we use most. In business, however, Google Calendar Integration to our CRM software improves the overall productivity. Now the statement is vague until we cite out the reasons, which might help you to set up the same with your business profile.

It is Easier to Schedule

Google Calendar is more than an ordinary calendar. This is one of the modern day applications, which help in setting up schedules better than expected. The Calendar will show up the day-to-day task and can remind you or your company staffs, well in advance. Suppose if you have a service field business, this feature is nothing short of gold and makes lives more comfortable.

Prioritize Jobs

Google Calendar integration to our CRM Software can prioritize work according to the nature of importance and availability. To put it, as an owner, you will have the liberty to feed the job to perform in the phase and can push those jobs which are not on priority. This is entirely up to the business, but the scheduling pattern allows finishing work quicker than expected.

Fix an Appointment

Irrespective of the nature of the business, you are dealing with, appointments and meetings are just around the corner and have some important significance. Thus, meetings and appointment scheduling are something that cannot be pushed or ignored or delayed. Google Calendar, on the other hand, when integrated with CRM software, will take up and build a regular appointment with the customer you are supposed to meet.

Get a Reminder

Google apps are interconnected in a way, which improves excellent communication. The Google Calendar Mobile App sends messages of reminder and updates with every occasion. Thus, if you are a person who travels a lot, the app will send an SMS to remind you.

Final Words

Google Calendar integration to our CRM Software helps your business in keeping up with the fast-paced world and gives a timely response. Likewise, where time is money, the integration surely does help you in keeping up with time more than anything. If you are looking for a CRM software that smoothens your workflow, then CRM Runner offers a one-stop solution for your business.

How Inventory CRM Software can Advance Your Business

Posted on by admin

Inventory is a part of any production business line, which refers to the overall raw materials or stock available for trade. The inventory CRM software is designed to allow companies to make the most of these raw materials with minimal or no wastage. Here are some reasons, why as an owner, you should opt for such integration.

Efficient Customer Response

While dealing with inventory software management, customers are the most important entity of the business model. Therefore, in any business, maintaining an excellent customer care service allows in better sales. Thus, for a company, integrating inventory management with CRM software database enables the customer care cell to have a better view of the database. Imagine if a customer calls the company, citing an issue with a product or online account, with an integrated database, the customer care agent will take minimal time to convey the whereabouts. Moreover, inventory management with CRM assures to keep up with the stock and availability details in case of a product.

Increasing Productivity of the Sales

Inventory CRM Software integration helps improve the overall productivity of the sales. Imagine the case of smaller industries, which has a considerable amount of stock lying around them, and there are not many takers. This happens when the company does not have a proper vision or analytics, which can predict the outflow of the products. CRM software takes numerous parameters to consider, which will dictate the outflow of sales, and the company can alter the pace of production lines. In the end, this will increase productivity and efficiency and will also give analytics on how to increase productivity accordingly.

Proper Data Usage

Inventory Management with CRM software integration has a vital part to play while dealing with data. Likewise, this is something, which has full advantage of dictating the company and overall performance in a single storage. With proper data, it is easy tracking customer issues, their queries, and other minor detailing. Aside from personal data on one side, sales data helps in giving comprehensive analytics on how a product has performed over a phase of time. CRM allows in getting crucial reports, which shows a pattern on how the overall transaction has seen progress.

As the owner of a company, you are likely to face challenges, especially in the departments above. Integrating CRM software with inventory management will assure that none of your products remains unused or wasted. Thanks to analytics, the software is a must today for all companies. The CRM software from CRM Runner includes all the features that require to run your business effectively.

Sales Funnel CRM Software – How It Optimizes Service Industry

Posted on by admin

The service industries must have full knowledge about the Sales Funnel before using Sales Funnel CRM Software. As companies need to convert their leads into full-time customers, so it is mandatory to understand the complete process of the sales funnel. In simple words, these are the few stages in the marketing and sales process that the leads have to go through before becoming the customer of a particular business. Under this process, your sales representatives interact with customers at every stage, and only the prospective consumers go down the sales funnel. Your business sales campaign process mostly revolves around these customers, and even you can use the Lead module that will help in streamlining your sales.

Optimizing the Sales Funnel for Service Industry

The CRM software manages the Sales Funnel from beginning to end, giving the track of each sale. Here are some pointers that show how this software optimizes the sales funnel.

Task Automation: This software automates the everyday sales tasks like sending emails to customers on order confirmation and while acknowledging the service requests. By using the Sales Funnel CRM, the system automatically delivers the E-Mails, collect the responses, and monitor the click-through, messages, and vital statistics.

Lead Management: The companies not only can generate leads but also manage them with the help of this CRM. You will not end up dumping leads that are not useful to your business on the top of the funnel as you can filter them at the correct time. With this CRM, you can manage the leads, qualify them, cultivate, and then carry a follow-up.

Authenticate the Sources: The business owners can authenticate the sources through which the leads are being generated. The Sales Funnel CRM Software helps you to identify the sources from where the company gets its leads from like referrals, paid ads, online and offline sources, etc. This way, the company owners can drive their campaigns towards particular lead generation program and nurture it for the benefit of the business.

Record Consumer Interaction: This CRM software also records all the customer interaction that helps the service providers to recognize what exactly is being demanded by their consumers. It also has a support database system that helps in quickly managing the customer’s issues and queries.

Overall, if you are using the Sales Funnel CRM Software, you can be assured of getting updated reports and forecasting about your target customers preferences. You can get your software from a reputed company like CRM Runner at cost-effective pricing.

4 Benefits Of Using ACH CRM Software For Your Business

Posted on by admin

The different options in payments help the businesses and consumers to send and receive payments instantly without any hassle. Most of the companies like to go with the payment options that have low overhead charges. One such payment form is ACH or Automated Clearing House. This electronic fund transfer system is replacing the paper cheques. This mode can be used for clearing the payroll or giving recurring payments to service providers. You can even use the ACH CRM Software for seamlessly integrating the Pont of Sales payments, P2P, and B2B payments. Let us now see some of the benefits of ACH payments:

Experience Safety And Increased Efficiency

The transactions are safe and can be completed quickly because they are carried electronically. There is no loss of cheques or laxity of the funds. With ACH CRM Software, the business owners get instant confirmation of the transactions. Here, the use of Tokenization provides another layer of safety and protection against any leakage of the information.

Convenient For Business Customers

The use of ACH software seamlessly integrates the payment information relative to the customers. This way receiving the payment from them becomes more comfortable. Moreover, it can incorporate payment modes like online transfers through Debit and Credit cards. In just one click, your customers can transfer the payment for the services rendered to them. The service providers will not have to wait for a longer time.

Low Transaction Fees

Another benefit of using ACH payment software is that there is a lower transaction fee as compared to other modes of payment. Unlike for traditional cheques, credit cards or debit cards you have to pay the transaction fee reaching from 1% to 3% approximately. Whereas, under the ACH payment system, it is as low 0.60 per transaction as it carries out payment in batch processing.

Quick Payment Processing

Under ACH mode, the payment is transferred from one bank account to another, so there is a minimum time gap involved and lesser fee. Even the service providers can receive payments within a few hours and can revert the progress to the consumers. The faster processing of payment is just one business day.

To conclude, ACH CRM Software is the need of an hour for the small as well as big businesses as it can accomplish the transaction within lesser time and with a low transaction fee. You can try this software by CRM Runner at reasonable pricing.

4 Key Features To Look Out In Your CRM For Franchisees

Posted on by admin

Unlike any other business, Franchise business also needs to develop a healthy relationship with its customers. For this, you need to know the likes and dislikes of your target customers that will help you to plan your marketing and sales strategy. You can also opt to use CRM for franchisees that will be providing proper insight into your consumer’s preferences. Other than this, the Franchise software also renders access to customized reporting dashboards and sales process of the leading business. There is a high need for Franchise CRM because it will help in saving you from trial and error methods. With a centralized report in one place, the Franchisers can get a top-down view of the business.

Providing Daily Operational Support

If you are getting the CRM for franchisees, then it must integrate well with other business software and provide you with daily business support. Your CRM must be able to schedule the resources, track the sales, and offers proper planning of the day-to-day business activities. By using the right CRM system across all the franchisees, it will make the operations consistent at each location.

Automates the Work Flow

By automating the workflow of your Franchise business, you can manage the leads correctly. You need to design and implement the workflows that are tailor-made according to your business requirements. You can use CRM tools to automate the repetitive and low-value tasks that will help in maximizing your efficiency. This also assists in mapping the whole workflow process by sending and receiving the correspondences and setting up the follow-up tasks.

Manages Your Inventory

If you are running the Franchise business, then you must be able to automate the process of ordering, tracking, and storing the products. This will help in meeting the demands of the customers without any hassles. The Inventory management feature will support you in fulfilling consumer demands timely and helps to stay within your budget too.

Monitor the work in Real-Time

The Franchisee CRM puts an end to waiting for monthly reports that will be prepared by your accountants. With this system, you can monitor your profits, cash flows, losses, expenses, etc., in real-time. You can use Smartphones, tablets, or other devices. As there will be metrics on your fingertips, you will be able to respond to any threat in a faster way and grab the opportunities before the competition hits the market.

To conclude, the business owners need to seek these significant features in the CRM for franchisees before opting for this system from any of the reputed companies like CRM Runner.

Time Attendance CRM Software

Posted on by admin

Why is proper time management essential at work? Time management significantly affects work performance and productivity. When staff can work ahead or within the deadlines, then there can be a quality of work and results. This is something that should not be taken for granted. If you’d like your business to grow, step into the next level. Get the Time Attendance CRM Software – an effective time management tool that will make you and everybody in the workplace a much better employee. I tell you, this is worth it. Time is money. We all have the same time a day but the manner of how are we going to make wise use of it varies. If you like to make the best of every single day, a tracker will do. CRM Software will benefit your entire business and will triple the work done. In turn, the company will earn money. Making the most of the working hours means making the best of everything available.

Time Attendance CRM Software will help business enthusiasts set priorities in order. This is design to eliminate unnecessary factors that won’t help the business prosper. This is a time-pressed task organizer that would keep business executions fruitful. By using CRM Software, you can be certain that works are done and delivered on time as promised. Having the right time tracker, any business will be as productive as it can be. Tasks can be worked out the quickest time possible, but that doesn’t mean you rush and forget about quality. It only means that the software tries to squeeze in everything, organize things for you and even do work on your behalf. This suggests improving efficiency and productivity.

Produce the best standard possible with the Time Attendance CRM Software. This is the best means to put your workforce ahead of everything at all times. Time attendance tool is vital in keeping track of your employees come and go, the no. of hours they consumed working, their schedules, and time off requests. Thus, you can give what is due to them.

So many options to choose from when it comes to Time Attendance Management Tool. But, Time Attendance CRM Software is a top recommendation. It offers overall functionality. It is even the best pick for smaller and bigger business, even to those with a mobile workforce and field-related jobs. The only thing you need to sustain is maintenance. It will be housed on your company servers, and you or your IT expert will do the upgrades. Among the features and tools available are web-based clock operated with features like overtime calculations, views of employee working hours, auto punch rounding, and auto logoff. Additional features available are the timesheets entry, employee and manager approvals when an emergency arises, time clock compatibility, mobile apps, simple rescheduling, and messaging.  The biggest help of this Time Attendance CRM Software is that it eliminates the use of manual time cards which can create a lot of hassles to most employees. This will give employees the chance to do self-service and be aware of how to handle time-tracking obligations on their own with honesty and professionalism.

Why Your Cleaning Business Needs CRM Software?

Posted on by admin

The service industry is thriving nowadays. So, they require accurate and result-oriented software that can help them keep pace with their customer requirements and track the work of their employees. The field service provider CRM Software by CRM Runner assists the cleaning contractors to complete the work in an organized way. We provide cloud-based software and the APP CRM Software helps you to manage your cleaning business activities on your tablets or Smartphone. However, if you are wondering why your cleaning business needs to make a shift from the traditional way of managing your business, then here are a few pointers.

Easily Locating the Customer Data

The CRM software helps in easily locating the customer data that you may require for sending a newsletter for your cleaning business or invoice for payments. The transactions CRM software provides an insight to the customer about the availability of the cleaning services from the company and relative transactions. If there is any amount pending on the consumer’s behalf, then they can pay that payment with the help of the credit card.

Automating the Data

By automating the data using the Services CRM Software, the cleaning business’s various departments can see the information related to each customer. They can use this information for marketing, sales, or consumer service. The data can be used by anyone who needs it. This way, you can reach out to your customers within the lesser time to provide cleaning services, to give information about new offers, any kind of subscription plans, etc.

Tracking the Work of Your Employees

The CRM software helps you to keep pace with the work of your employees in the field. Like, have they reached the spot, are they working properly, are the customer or employees facing any hassle, etc. Moreover, the clock in clock out CRM software aids the owners to know when their employees came for work and their leaving time. The employees and client tracking software prove useful as it supports you in increasing employee’s productivity, making sales, and providing 100% customer satisfaction.

Providing Support for Billing

CRM software supports the invoicing system. You can create accurate and easily understood invoices that help your clientele to know about the pending payments. The CRM Runner has made it easier for the service professionals to get the payments through credit card and electronic signature of the customers too.

With assistance from the CRM software by CRM Runner, you can reduce your vows and manage the customers without any problem. The cleaning businesses can try our software free for 30 days.

Categories

Sign up for Fresh Content