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Buyer’s Guide: 3 Things You Should Look for in a CRM Solution

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Besides managing the customer relationships of a business, a CRM solution also proves beneficial by offering easy access to customer data of a business, streamlining business processes through automation, and giving actionable insights into business performance and customer behavior. To be more precise, a CRM Solution can do much more than organizing contacts and acting as a digital rolodex.

With the selection of the right features in a CRM system, it can boost sales of a business by keeping an eye on customers, from nurturing leads to closing the sale and maintaining customer loyalty. CRM users can also save tons of time and money through sales force automation. Doesn’t it sound interesting?

In fact, CRM can do even more than what I have said so far. There are so many things and benefits to consider and weigh in while planning to choose a CRM for your business. So many claims and myriad of benefits can overwhelm you, but to ease the stress of decision-making, 3 practical things are being discussed here you may note down.

#1: Decide on CRM Deployment Type

There are cloud and on-premise types of CRM solutions. With on-premise CRM solution, it is hosted physically at your location. You will have direct access to the servers if you want to integrate with other customer applications. Moreover, you won’t have to deal with recurrent subscription charges.

On the other hand, with cloud CRM Systems you don’t need a server or technical expertise on your side. Simply log into the cloud-based CRM in your Internet browser and you’re ready to go. Find all information residing on the vendor’s server.

#2: Know What Features and Functionality You Need

Your business is unique, so are its processes, customer-base, and dynamics. You might need a CRM to automate the sales processes of your business. But at the same time, should you need to track the whereabouts of your sales team members in a current time or real-time, GPS Tracking in CRM System will help you enormously! It would multiply the experience of using a CRM solution. You have to determine if you need lead generation, lead nurturing solutions, or email marketing solutions. An all-in-one best CRM system like CRM Runner, which has top customer ratings for offering end-to-end business management solutions, carries all these solutions together.

#3: Request a Demonstration and Test Drive a Free Trial  

Like you do not take other software products at face value, you should do it also for choosing a CRM Software. It’s always a good idea to test it out. The best solution is to start with a live demo, or personalized demonstration and then move onto a free trial.

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Key Benefits of CRM Runner:

  • All-in-one business management system for field service and office management
  • CRM database to align your support team’s action with automated responses for a seamless experience
  • Provide 24/7 support

CRM Runner centralizes, optimizes, and streamlines business data, also allowing for in-depth analysis of customer information in the form of reports and analytics.

Do you want to learn more about CRM Runner to determine whether it is right for your business goals or not?

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Benefits of CRM Software for Human Resource Department

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Human Resource (Employees) are one of the pillars of success for any organization no matter how big or small. For any business to be achieve a sustained growth, it is important to not just streamline communication with its clients but also with the employees.

As companies are leveraging technology in all respects to beat their competitors and have a seamless business processes, it is equally important to use a single software that can integrate the human resource operations in a customized manner.

There is no better way than leveraging a CRM platform for managing employees in a company. So, let’s explore how a well-designed CRM software customized for HRM can be a powerful tool for your business and prove to the best human resource management software.

Let’s look at some of the key highlights a CRM Software can have on the Human Resource of any company :

Streamline Recruitment

For companies to attract the best talent in the market, it’s important to streamline their talent sourcing programs and utilize recruitment automation. By implementing a CRM software and integrating it with other verticals of Human Resource , companies can have a 360- degree view of candidates within the CRM platform.

HR departments can be immensely benefited by a CRM software to streamline the recruitment process and find the best talent, in much the same way sales teams use it to manage leads. A customized CRM software enables users to filter the best applicants, keep track of responses and analyze the quality of sources of recruitment. It is also possible to score candidates during the hiring process based on their experience, skills, and performance in interviews. With artificial intelligence based on your company’s unique and recurring needs, many of these tasks can also be automated and enhanced.

Fastening up the Payroll Process

Most CRMs build on HR’s fundamental functionality to allow HR managers to keep track of bonuses, deductions, commissions, absences, sick days, vacation leave, and so on and quickly pass this information for necessary action to the accounting department.

Companies tend to unnecessarily utilize a lot of time and resources because of misalignment between accounting and human resources. It is here where a well-designed CRM acts as an intermediary between all the departments. Automation and integration tools can speed up the transfer of information to a great extent.

Accurately Tracking Employee Performance

A CRM app will allow the users to quickly generate detailed reports that cover all facets of employee performance. The purpose of keeping a track on the daily activity and performace of your employees is to replicate effective practices across your entire organization. CRM apps also provide high-performing people with a collaborative space to influence and assist other employees.

One of the very important features of a CRM software is that it acts as a central, accessible information hub in your organization. Reports move from different individuals and departments and quickly become lost, outdated, or disconnected from complementary data. It’s not uncommon for human resources managers to be reliant on individuals from other areas of their company for information. A CRM software will have answers to all your questions just by clicking on a button .

Additionally, you will have all the data about how your employee’s performance is impacting business and influencing customer experiences at the tip of your fingers. By not implementing a customer relationship management software in your organization, you’re putting yourself at an unnecessary competitive disadvantage. So to acquire , nurture the best talent and keep your employees motivated a CRM Software is a must for any organization.

 

Benefits of CRM Software for Fitness Center

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One of the business models that is gaining immense popularity lately are fitness centers/gyms. As more people become more aware of their health, we can see more and more fitness centers opening up near your neighborhood.

Running a gym does not only mean buying a bunch of fitness equipment and hiring a couple of trainers. There are always a myriad of processes in gym management’s daily operations that cost considerable time to perform. It covers various tasks, such as schedule creation and management, membership renewals, invoice processing, and other activities. Luckily, a lot of these processes can be automated with the help of modern technology, saving valuable time for you and your gym management staff. Using a tailor-made CRM Software for your Fitness Centers helps in cutting a huge chunk of time spent on performing menial and rote tasks.

Loyal members being a steady source of income for the gyms and fitness centers are an asset. Keeping loyal customers engaged and excited with various promotions and benefits from loyalty programs is essential for gyms. It’s the reason why the Customer Relationship management system is crucial for this kind of business.

Incase any gym owners having more than one gyms or fitness center, scheduling promotions on each of your branches will be great using CRM Software. With the software’s help, business owners can track the success rate of each branch’s promotional program and make the necessary changes to the offers.

  1. CRMs Reduce Member and Employee Frustration.

A fully-featured CRM software helps to free up staff allowing them to do more creative work, such as focusing on sales and fitness programming. In addition, CRM software helps to minimize human error. With automatic billing and reporting systems, you can save a lot on man-hours.

  1. CRMs Expertly Track and Analyze Data.

Automated reporting CRM software can keep you aware of where your company stands on a daily and even hourly basis. It helps to find out what’s working and where you’re falling short. It is of utmost importance that your CRM software has fully integrated features, so you don’t require multiple vendors with software platforms that are not compatible and makes it difficult to compile comprehensive data.

  1. Payment Processing and Reporting

The presence of CRM software makes it easy to integrate the payments with the membership list. A convenient way to ensure a smooth and easy method of keeping track of payments.

  1. CRMs Help Health Clubs Go Paperless

CRM software systems, in addition to reducing man-hours, offer paperless point of sale (POS) features that save on, hard paper and other written contract costs. This also enhances efficiency and precision. With a paperless system that allows for SMS messaging, managing memberships is also easier.

  1. Marketing Support 

A CRM software to automate marketing lets you put a marketing strategy in place without having to manually handle every email, message, campaign, or post. Automation tools help you identify your audience, design the right content, and automatically trigger actions based on timetables and customer behavior. You can concentrate on other tasks once your campaign rolls out then analyze and tweak your marketing plan as results begin to come in. An automated marketing strategy, while you focus on growing your business, can save time and resources, drive revenue, and ROI.

Conclusion:

There is no denying the fact about the benefits of using CRM software for gyms or fitness centers. The CRM will definitely help you run your business more efficiently. You are only a few clicks away from creating promotions and different customizations.

How Does an Integrated Communication Feature in CRM Strategy Play an Incredible Role?

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Finding a customer for a business is not low-hanging fruit. So, once you find them, make sure that you provide them with the optimal service experience. You may face challenges in establishing and maintaining strong relationships with them, but you can handle those efficiently with the strategic planning of a CRM use.

As the very name signifies, CRM stands for customer relationship management. It is a tool, specially designed to centralize, optimize, and streamline your communication. The better you know your customers, the stronger your relationships will be with them. And that starts with effective and seamless communication.

Communication both internally and externally is important, but communicating effectively with customers is vital. A robust communication feature integrated into a CRM can play an incredible role in establishing and maintaining a strong relationship with customers.

Let’s see how CRM Runner with its communication feature integration can help you.

  • Enable users to design customized work plans
  • Allow them to attach client estimate and take photographs of your service location
  • Assign client calls arising out of sales funnels to the correct team for smooth functioning
  • Contact potential clients over phone or text message or email by just a click on the sales funnel page
  • Enable its users to update any kind of new potential client information
  • Users can take important notes on the call from/to new clients, check the inventory status, and make changes to estimates & invoices as and when required
  • Enable users to attach any particular notes to any particular task or project of a client
  • View status or progress on permission
  • Schedule follow-up calls automatically based on earlier communications
  • Update both managers and respective employees in real-time about any relevant information of calls and movement through the sales funnel
  • Locate the inventory, equipment, and staff through the GPS Tracking feature and keep the operator in the loop
  • Execute call recording, call forwarding, dialing for VoIP technology with just a click by the call center
  • Enable users to port existing numbers by the use of cloud PBX

The customer experience is the top priority to compete in today’s business settings. It means anticipating and catering to customers’ current and future needs. For this, you have to put on customers’ shoes and walk a purchase mile with them.

Key Benefits of CRM Runner:

  • All-in-one business management system for field service and office management
  • CRM database to align your support team’s action with automated responses for a seamless experience
  • Provide 24/7 support

CRM Runner centralizes, optimizes, and streamlines business data, also allowing for in-depth analysis of customer information in the form of reports and analytics.

Do you want to learn more about CRM Runner to determine whether it is right for your business goals or not?

SIGN UP FREE

CRM Runner, the #1 CRM system for field service and office management, offers end-to-end business management solutions. It helps automate business management processes, and streamlines and synchronizes varied business activities, such as task creation and assignment, generating new leads and monitoring sales performance, GPS tracking, invoicing, automating marketing processes, and so forth. CRM Runner is built to empower its users and equip their business with solutions to accelerate sales, marketing, service, and operations.

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Automate Customer-facing Business Processes with CRMrunner Efficiently

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Companies have business-facing processes and customer-facing processes. Business-facing processes indicate those that help a business run efficiently, such as planning and budgeting, etc. while the customer-facing processes include marketing, sales, and customer service.

A customer relationship management (CRM) software primarily focuses on the customer-facing processes and streamlines them in terms of meeting the customer needs.

In the marketing process, customer segmentation, campaign development and execution and project or event management are included, whereas lead management, account management, pipeline management, cross-selling and upselling and activity management come under the purview of sales processes and the customer service process includes request management, service tracking, escalation or prioritization, SLA agreements and account inquiries.

In a CRM System, the whole process triggers at a lead, the name of someone or a potential customer you think you can sell something to. Generally, a lead is generated (or you may say born out of) through filling out a web contact form, providing a business with their contact information and showing interest in the business.

Once the lead is put into the system, it is rolled out into the sales process. It is the CRM system that reminds the sales person to call at an agreed upon time. Every time the salesperson schedules interactions with the prospect, the CRM system records it, even if someone else ends up talking to the prospect. Simply put, CRM monitors and tracks all lead management activities and what is said and done.

From lead management to customer support, the CRM system can automate the whole flow. At the same time, CRM system keeps records of all contacts’ history, to enable them view the information to get better understanding of how to provide better customer assistance. And, this can then be reflected into improved customer satisfaction.

So, can you choose any CRM System?

The answer is NO! In fact, not all CRMs serve the same function. Based on your business goals, you can choose a CRM that provides the specific set of tools you require for your sales, marketing and customer support requirements. But, there are also CRM Systems that offer end-to-end solutions for sales, marketing and customer service. CRM Runner is one of those CRM system providing built-in business solutions.

Key Benefits of CRM Runner:

  • All-in-one business management system for field service and office management
  • CRM database to align your support team’s action with automated responses for a seamless experience
  • Provide 24/7 support

Do you want to learn more about CRM Runner to determine whether it is right for your business goals or not?

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CRM Runner, the #1 CRM system for field service and office management, offers end-to-end business management solutions. It helps automate business management processes, and streamlines and synchronizes varied business activities, such as task creation and assignment, generating new leads and monitoring sales performance, GPS tracking, invoicing, automating marketing processes, and so forth. CRM Runner is built to empower its users and equip their business with solutions to accelerate sales, marketing, service and operations.

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5 Ways to Streamline Your Business Sales Process with Real-time GPS Tracking Feature of a CRM

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Do you face difficulty in managing and monitoring your sales team dispersed across a large geographical area? Do you often feel had you have a solution that could help you in instructing your on-field sales team about approaching leads, closing sales and even cold-calling potential clients? Keeping track of your on-field sales staff using traditional methods, such as manual check-ins can be time-taking for your team. You can instead implement a CRM System that has GPS Tracking feature integration.

Key Benefits of Implementing CRM with GPS Tracking Feature Integration:

  1. Gain real-time sales data
  2. Efficiently manage client meetings
  3. Accurately manage travel expenses and reimbursement
  4. Save time on manual check-ins
  5. Improve your sales team’s productivity

#1 Gain real-time sales data

GPS integration with your CRM can help you find out how effective your sales team is. It can tell you whereabouts of your on-field sales team at any given point during the day in real-time, allow you to track which leads and clients your team is connecting with, which follow-ups are occurring, and which sales are closing, besides several others.

#2 Efficiently manage client meetings

A business has to respond quickly to new leads appearing in its CRM or clients reaching out to it. The knowledge of whereabouts of your sales team members is useful as you can assign your sale reps to make a phone call to quickly follow up a client nearby to their current location, or find out which team member is headed back to the office, finishing up a meeting, or on a break.

#3 Accurately manage travel expenses and reimbursement

Many often, your on-field sales team tend to forget to fill out forms or need to estimate their travel. When your HR manager asks to do it, they may fill out this form with data, often erroneous, which can be unfair to your business and your team members. GPS tracking feature integration with a CRM System can help you avoid this frustration and ensure accurate reimbursement and travel expenses. Your team and your budget will be happier with accurate travel reimbursement.

#4 Save time on manual check-ins

Typically, a sales team remains busy and swamped with so many tasks to-do. As a result, they find it difficult to take time out of their day to call or check in at the office. With a CRM Software GPS tracking feature integrated, you can help them save time and free them up to focus on their core tasks, while allowing them to check in to each location automatically.

#5 Improve your sales team’s productivity

Sales team productivity is directly related to a business’ profitability. As you implement a CRM System integrated with GPS tracking feature, you can enable your sales team to achieve maximum productivity.

Want to Implement a CRM System integrated with GPS Tracking Feature?

It’s a good decision if you are planning to implement a CRM system that has GPS tracking feature integration. But not sure which CRM you should choose from many available on the market? Okay, let’s simplify your search.

Choose a CRM System that feature the following benefits.

Key Benefits:

  • All-in-one business management system for field service and office management
  • CRM database to align your support team’s action with automated responses for a seamless experience
  • Provide 24/7 support

Based on it, I must suggest having a look into CRM Runner – an end-to-end, robust CRM System that can meet all your business needs to run it smoothly.

CRM Runner is equipped with all powerful features, including GPS tracking feature, making remote team management easier, quicker and more efficient.

Do you want to learn more about CRM Runner to determine whether it is right for your business goals or not?

SCHEDULE A DIGITAL DISCUSSION

CRM Runner, the #1 CRM system for field service and office management, offers end-to-end business management solutions. It helps automate business management processes, and streamlines and synchronizes varied business activities, such as task creation and assignment, generating new leads and monitoring sales performance, GPS tracking, invoicing, automating marketing processes, and so forth. CRM Runner is built to empower its users and equip their business with solutions to accelerate sales, marketing, service and operations.

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CRM for Better Lead Generation: How Good is the Idea of Implementing CRM System?

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In today’s business environment, one of the crucial elements that drives the business growth is effective lead management.

Leads can be found in multiple ways; however, you might plan with those leads in another way. Without a CRM system and good effort, it will not be successful.

CRM for Lead Generation:

Customer Relationship Management (CRM) is a very useful tool to simplify the management aspects of a business. With the implementation of the right CRM, you will definitely get improved results in sales, close more deals and increase real-time decisions and predict accuracy.

With a solution like CRM Runner, you can definitely get into deeper customer data to improve sales initiatives, as you can nurture customers and generate qualified leads much more.

A CRM Can Nurture Leads

An efficient CRM system comes with a lot of functionality to impact and improve the business process and help it grow. It helps in nurturing leads and building better long-standing relationships with customers even before interactions with the sales team happen.

CRM User Can Run Effective Marketing Campaigns

Many CRM analysis reports indicate that businesses nowadays have realized that the impact of CRM software has on marketing. That could be about taking advantage of segmentation features to building shared groups of customer targets and enhancing the messaging of campaigns or profiting from the opportunity pipeline and campaign reporting. With the implementation of a CRM Software to your business process, you can fulfil your business goals by providing yourself deeper fact, based on insights into your customers and prospects. You will get a detailed look at the opportunity pipeline that can be aligned with every opportunity to a specific marketing campaign.

You can Track Leads

CRM System has its own process of tracking and managing leads. Its users can see the status of the leads and where they are in the process. Leads data can be tracked like the number of customers who were contacted in the last month or week, what you or your team discussed, customers’ queries and the likes. Most importantly, you can generate specific reports when you want it and analyze the leads based on it.

A business can meet its goals with the help of CRM and improve the quality of leads as well. You can use the data and fast-track the sales process to help you more economically and ensure you successfully reach your business sales goals.

Want to implement a CRM System integrated with Lead Management feature?

It’s a good decision to keep your pipeline buzzing with new prospects! CRM Runner has end-to-end business management processes solutions, with numerous business benefits.

Key Benefits:

  • All-in-one business management system for field service and office management
  • CRM database to align your support team’s action with automated responses for a seamless experience
  • Provide 24/7 support

Do you want to learn more about CRM Runner to determine whether it is right for your business goals or not?

SCHEDULE A DIGITAL DISCUSSION

CRM Runner, the #1 CRM system for field service and office management, offers end-to-end business management solutions. It helps automate business management processes, and streamlines and synchronizes varied business activities, such as task creation and assignment, generating new leads and monitoring sales performance, GPS tracking, invoicing, automating marketing processes, and so forth. CRM Runner is built to empower its users and equip their business with solutions to accelerate sales, marketing, service and operations.

CONTACT US

Key tags: CRM Software, CRM System, CRM for sales, CRM System with lead management feature, leads generation with CRM

3 Benefits of Implementing A CRM System to Your Organization with Expense Tracking Solution

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Control on expenses of a business yields gain, and businesses have multifaceted expenses. When a business can get control of them, it can save and may make profits from those savings. Whether it is a small business or a large one, every size of a business should aim for it.

Is your business ready to get control of its expenses?

If yes, you have to take the help of advanced technology, to track, manage, and control areas of unnecessary expenses in your business operations.

You have to implement a CRM (customer relationship management) System with the integration of an Expense Tracking Solution that can enable you to keep all your records, customer information, and communication digitally, reducing your overhead expenses to a large extent. The first benefit that you can leverage out of its implementation is, you can manage your entire business office workflow digitally, saving a lot of time, as well as money.

The result? You can utilize the time saved more prudently in devising strategies to serve your customer better. And the money you save is your profit.

Plus, the digitally stored information will improve your business processes by enabling you to enhance and accelerate your decision-making abilities. It will help you deliver better services to your customers. These are all steps towards increasing your overall profit margins.

Check five more benefits your CRM system can give you to reduce your organization’s expenses.

Benefit #1: Organize and Prioritize Your Work

You can underline the expense limit to how much your fund can be allotted for marketing and sales expenses, your team members’ birthdays, or your client information. An organized and managed business is always in a better position to serve its customers. A CRM System integrated with Expense Tracking Solution can help organize your work by streamlining all its customer data and information and improve the efficiency of the entire organization.

Benefit #2: Reduce the Cost of Acquiring New Customers

Acquiring new customers is not only just a long-drawn process, it’s also an expensive exercise. From advertising and marketing campaigns to your team member’s salary, time, and various allowances, you have to spend a lot of money. With the implementation of a CRM System with Expense Tracking Solution, you can get a running list of payout information about the payee, the amount paid, and the reason for the payout. But, make sure to implement an effective, all-in-one CRM System.

CRM Runner – a leading, all-in-one CRM System is designed to enable its users to track expenses efficiently, review their organization’s expenses history anytime from anywhere.

Benefit #3: Simplify Expense Reporting

Your sales teams can also report their travel details in the expense system. While they are using CRM Runner and using its mobile application, they can also report it on the go, anytime anywhere. By enabling your salespeople to access both CRM and expense applications from a single platform on CRM Runner, you can experience travel details reporting faster and ensure greater visibility and flexibility.

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You can see a myriad of great benefits that your business can leverage using a CRM System and expense tracking solution on a single platform like CRM Runner.

CRM Runner can power your business with advanced solutions. Learn more

Keyword: CRM System integrated with Expense Tracking Solution, CRM System and expense tracking solution, customer relationship system

 

3 Ways A CRM System Can Enhance Your Sales Funnel

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A sales funnel is the visual representation of a sales process. This metaphor alludes to the real-world funnel that is widest at the top and gradually tapers down. This picture is akin to the potential customer journey as they move towards becoming actual buyers.

In order to optimize a sales funnel effectively, you need total visibility over everything that happens across your sales management process. Getting this right is the key to sales success. This might seem complex, but there is a highly effective method that can yield results for sure. The use of CRM software integrated with the sales funnel can automate and manage this process efficiently.

CRM systems can automate the data-creation process and also allow predictive analyses to ensure that marketing efforts are effective. They can help determine what kind of content will suit different prospects and guide about the potential of any given prospect to turn into a long-term client.

Benefits of Using a CRM Sales Funnel

  1. Deliver services that suit the buyers’ needs in an improved manner
  2. Help you understand your customers’ behavior
  3. Help boost and increase your sales

The CRM sales funnel system in CRM Runner can enable its users to deliver their services with an understanding of the needs of the buyers in an improved manner. The CRM users will have a clear knowledge of their customers’ needs and thereby build a foundation for using the software to enhance their relationship with their customers.

If you see into the features of the CRM sales funnel system in CRM Runner, you will see how it simplifies and streamlines the sales processes. It helps its users in understanding their customers’ behavior better, which enables them to introduce their product/s to their customers at the perfect time. It allows them not to waste time dealing with non-profitable customers and helps them find profitable customers that lead to increased sales.

The users’ sales process is boosted and momentum increased. It significantly increases revenue, with the knowledge they have about their customers.

The Bottom-Line

Check the sales funnel of CRM Runner that can streamline your sales process. You can sort your leads into different groups, see who you need to follow up on, who has agreed to buy, and who already sent you their money. By using the CRM System sales funnel integration in CRM Runner, you experience the ease of work like automated creation of a sales report, which means you will know what part of your funnel needs to improve.

BOOK A DEMO

You can see a myriad of great benefits that your business can leverage using a CRM System and expense tracking solution on a single platform like CRM Runner.

CRM Runner can power your business with advanced solutions. Learn more

Keywords: CRM System sales funnel, CRM Software, CRM System sales funnel integration

 

Improving Lead Generation with CRM: How Viable Is It?

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In today’s business marketing, one of the most important things that drives a business momentum is the sales lead. And it depends on how successfully you have been developing relationships with your customers who may turn loyal to your business only when they get personalized and consistent service. But allocating your business time and resources to it means building a separate team for it, leading to further expenses.

You can leverage the power of a CRM system instead.

A customer relationship management represents a set of practices geared toward boosting sales and sparking business growth. Built on an integrated platform combining areas, such as sales, marketing, tech support, and customer service, a CRM platform can unlock a floodgate of business opportunities and doing-business at ease.

In fact, an end-to-end CRM platform like CRM Runner is a powerhouse of tools, arming its users with the right tools to approach the right prospects at the right time, turn prospects into leads, convert them into customers, and retain and nurture them.

As experts say that 79% of all marketing leads are never converted into sales unless a CRM system is harnessed. The key to successfully attaining marketing endeavors lies in harnessing the CRM tech stack. That can enable you to gain complete information on leads, initiate marketing automation, and streamline the workflow.

But, merely buying the glossiest, latest tool doesn’t cut it. You have to implement a comprehensive CRM system that is the real powerhouse of marketing and sales solutions for businesses and that can keep the pipeline buzzing with new prospects.

See into the powerhouse of CRM Runner features, which is perfect for both sales and marketing, giving a complete view of leads and prospects. Based on them, you can create and target engaging communications to turn prospects into customers, reach key decision makers faster, develop a deep understanding of a customer’s business – beginning with a complete view of their history with your company, and build a strong relationship.

CRM Runner can help an organization:

  • Track sales activity across their whole team
  • Maintain precise data by adding new potential leads and deleting older leads
  • Engage with relevancy
  • Generate invoices and make estimates to reduce the hassle of paperwork process
  • Automate lead status update
  • Close more leads by successfully moving into the sale funnel

To be precise, the cost for sales lead generation, maintenance and communication will significantly reduce. Your business’ lead generation efficiency and effectiveness will improve, thanks to the implementation of a CRM system. And by leveraging the power of CRM Runner, a business can do more than those, such as for reducing time to close a deal with enabling a user business to have a 360-degree view of their customer.

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We will walk you through the landscape of CRM Runner and answer any questions you have about CRM Runner.

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Answering the Call for Technician Management CRM Software

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When we hear that people need a software to manage their technicians, we respond that we already have a wonderful software that does just that: Technician Management CRM Software.

Technician management can be a nightmare if you don’t have the right tools at your disposal.  You need Technician Management CRM Software to make it work.  This software offers three distinct tools that will help you manage technicians with ease:  payroll, GPS, and work orders.

Technician Management CRM Software makes payroll a breeze.

Not many people like doing payroll.  There is the difficult task of collecting all the timecards from multiple sites.  You have to tabulate the hours to make sure the employees have done it correctly.  Newsflash:  most employees on timecards don’t do their hours correctly if they are younger or bad at math.  Have all the timecards been signed (in the right places)?  If not, that’s another headache.  You have to get the signature and you have to do a written warning, have a conference, send the signed warning to HR and maybe a Union Representative.  For what?  A signature?

Then, you get to put the hours into a database system that calculates it for you.  Maybe you have to photocopy all of the timecards for your own records, just in case.  The process is an absolute nightmare.

Then again, you could use Technician Management CRM Software which offers electronic payroll tools.  You can stop the nonsense once and for all!

Technician Management CRM Software has a GPS Tool!

If you need a software to manage your technicians, then CRM Software is right for you.  Technician Management CRM Software offers a slew of GPS tools.  Your team members can log on to the software using a smart phone and have their status tracked in real time.  You can map out routes from the home base (HQ) to the client location and ensure the employee stays on track.  You can even use the tools to calculate mileage, which is great!

Work Orders, Work Orders, Work Orders!

Work orders can be a major pain if you do them on paper.  Having your employees fill out paperwork orders is a hassle.  Can you read their handwriting?  Can you count on accuracy?  Do you pay somebody to sit at a desk and input the manual work orders into a computer all day long?  You’re doing it wrong!

You can use Technician Management CRM Software to manage workorders with a digital system!  It’s a lot easier.

Conclusion

People love CRM Software for its tools such as payroll, GPS, and work order management.

CRM RUNNER offers Technician Management CRM Software.  When you need CRM Software, call CRM RUNNER.  We’ll respond promptly!

November is a Great Time for Service Technician CRM Software

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Let’s take a moment to be thankful this November!  We can be thankful for our service technicians and the Service Technician CRM Software they use to make our businesses efficient, profitable and safe.

Service Technicians are heroes in their own right these days it seems.  For example, these brave professionals don’t get to work from home.  Many of them are considered essential employees, and even during a pandemic, they are forced to leave their families at home and venture out into the world, risking infection and other dangers just to put dinner on the table.  These people are the lifeblood of many businesses, and this November, in the spirit of Thanksgiving, we are taking a moment to salute them on a job well done.

That being said, we should also recognize that they need our support as business leaders and professionals.  We have the power to make their lives easier using Service Technician CRM Software.

Service Technician CRM Software makes business efficient.

A major cause of turnover in service technician fields is an inefficient business model.  For example, there are plenty of professionals who can make good money as plumbers, landscapers, painters, and delivery drivers.  They like the work.  It lets them head out on the road instead of being stuck in a boring office.  They get to meet new people all the time.  They get to help people lead better lives.  Then again, they have to do it your way, boss.  If your business isn’t efficient, then the clients are mad.  The clients take out their frustration on the service technician who often feels powerless in the equation.

If you want to run an efficient business, with on-the-go payment, GPS tools, inventory that is always up-to-date, POS software that goes out on the road, etc., then you need to invest in Service Technician CRM Software.

Increase profitability with Service Technician CRM Software.

Profitability can be increased with Service Technician CRM Software because of its varied tools.  You can use the tools to build a stronger leads list, communicate with customers, send out newsletters, email birthday notices, and track operations as they unfold each day.  All of these habits lead to profit if your business is strong.  You can use Service Technician CRM Software to make it happen.  More revenue could mean more raises for your team, by the way.  Well-paid employees are profitable ones!

Keep staff safe Service Technician CRM Software.

Safety is a priority for many reasons.  For starters, you don’t want anything bad to happen to your employee at work because you care about their well-being.  Additionally, slipups can be costly in terms of insurance payments and litigation.  Safety first!  Use GPS tools to track your employees whereabouts on the road so they don’t get caught in a dangerous situation.  Use payroll tools to eliminate errors.  It works out in your favor to use Service Technician CRM Software in this way.

Conclusion

This November, thank your service professionals by using a software that promotes efficiency, profitability, and safety. If you need Service Technician CRM Software, then you should reach out to us at CRM RUNNER.  We’re ready to offer a free trial to show you all this software can do.

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