Tag: GPS Tracking software

The importance of GPS Tracking Software in Today’s Business and Sales

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CRM Software these days comes with GPS Tracking systems and they are very popular. If you have been wondering whether or not you would benefit from this feature, here is all of what GPS Tracking CRM software does and how it benefits businesses.

The importance of having GPS tracking software at your side

GPS tracking can be vital for some businesses. Is one of them yours?

  • CRM with GPS tracking helps you monitor your technicians and salespersons in real-time.
  • It allows your data analysts to work on more diverse, accurate, and customized data collection reports.
  • Some of our technicians do provide services that can be hazardous. Real-time tracking and ensuring their safety on those unfortunate occasions when accidents do happen.
  • During client reach-outs, you can assemble your on-field teams quickly and provide your clients with valuable information while they wait.

GPS Tracking CRM Software has so many countless benefits

Some benefits of this feature that can dim that constant headache are:-

  • Monitoring Area coverage

The bird’s eye view of your employees on the field can give you knowledge of the area covered and how it can be maximized.

  • Team hours on the field compared to results

Different team hours on the field when compared to the results attained can provide perspective on everything you are doing right and wrong.

  • Outdoor services

If your business provides outdoor services, monitoring your team’s time management skills can help you make space for new clientele.

  • Managing expenses

Your specialists can work with your on-field teams to meet their needs without incurring large expenses. On the other hand, detailed monitoring can provide solutions to reduce expenses by tweaking procedures and creating balance.

  • Virtual check-ins

Virtual check-ins with your team can save a lot of time. This process is the new way of doing things!

Conclusion

GPS CRM is completely customizable to your needs. Being in constant touch with you and your specialists can be very effective and soothing for your employees. Investing in a GPS tracking system can be your next step to building stronger office relationships.

CRM Tools in 2019

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Top 5 CRM Tools in 2019

Using the top 5 CRM tools to help manage a business is a good strategy for 2019.  Customer relationship management software has come a long way since the Rolodex from the 80s.  Using the best CRM tools, software providers are now producing robust systems.  These systems are providing many CRM solutions for managers and business owners.

When a business is growing, the notepad by the phone where messages are kept becomes inefficient.  The more a business grows the more likely it is that the managers will need extra help keeping track of employees, inventory and sales.  Hiring and training staff is too costly for many business owners, which makes an automated CRM solution ideal for growth.

The best CRM systems take advantage of the innovative technology available.  Easy integrations and web based CRM tools are the most effective way to streamline processes. Customizable features and reporting that are accessible anywhere keeps business owners informed and employees working in the most efficient manner.

Top 5 CRM Tools in 2019

Are CRM solutions worth the cost?

One of the biggest concerns many business owners have with implementing a CRM solution is the cost. Comprehensive CRM systems are worth the cost if they integrate easily into the way you already work and if they have the best CRM tools for how your business operates. Not all customer relationship management software works well for every type of company and every work flow.  The best CRM systems have customizable features that enable managers from several different industries to streamline how they work.

CRM cost is less important than how the CRM system works with your business.  The value of the time saved by the best CRM tools is more than worth the added expense. Calculating the CRM cost should be a small part of the decision to implement an online customer relationship management software. Far more important is the improved customer service and decreased time spent tracking down employees or inventory.

CRM Runner - CRM Tools

The best CRM tools are cloud based

In 2019, having an online CRM platform makes the most sense.  Software that works with CRM applications and update in real time will keep businesses ahead of their competitors.  Cloud based applications keep managers and employees on the same page with integration of communications channels.  Managers can see where field staff are and when the last communication with a customer took place all by just logging on.

The best CRM systems on the market integrate features that allow managers to oversee all parts of their business in one place.  Inventory, scheduling and reporting is all housed in one program with an all inclusive CRM solution.  With a web-based system, managers can access everything about their business from anywhere that has internet.

Top 5 CRM tools

When business owners begin the search for an online CRM platform, it can be overwhelming. With so many companies and programs to choose from, the research gets put on the backburner.  Keeping up with trends and customer expectations in 2019 may require the use of the top 5 CRM tools available.

 Integrated Invoicing

Most CRM systems track customer information but few are able to produce an estimate, an invoice and take payment with just a few clicks.  One of the most effective CRM solutions for improving customer service, invoicing and payment capabilities also helps managers keep better track of revenue. The best CRM systems include seamless integration with other popular software programs like QuickBooks to further decrease the time owners spent on administrative tasks.

GPS Tracking

One of the best CRM tools in use for 2019 is GPS tracking.  A large percentage of businesses rely on field staff and mobile sales teams to help them grow and many of them report being unable to tell if those team members are actually working.  With GPS tracking employees can be located by using the CRM application on their device.  Managers report that the use of GPS tracking increases their ability to hold employees accountable and evaluate their performance.

 Inventory Notifications

CRM solutions in 2019 should include inventory tracking.  Business owners are often forced to use different programs to manage inventory and work orders.  The best CRM systems have inventory tracking built in.  Taking it a step further, leading software providers are also including inventory notifications as one of the top 5 CRM tools.  Anyone with inventory permissions can receive notifications on their screen when supplies run low with the use of an effective customer management software.

 Customizable reporting

A must have feature in the best CRM systems is customizable reporting.  Many programs include reporting features but few allow the manager to curate a report that mimics what they currently use.  With reports that are similar to what they are accustomed to using, managers report less pushback from employees using the new process. The best CRM tools are easy to use and give managers the flexibility to only find out the information they need.

 Timekeeping

CRM systems that include timekeeping for employees are remarkably more helpful than those without the feature.  Employees can clock in and out on their CRM application.  Integrated with GPS tracking, the best CRM systems all managers to know where employees are when they are punching the clock.  Built in timecard features also make payroll and budgeting staff hours as simple as clicking a mouse.

CRM solutions for businesses in 2019 include a large variety of features and customizable options.  Online systems provide a more streamlined approach to managing a business that ultimately results in more satisfied customers.  The best programs include the top 5 CRM tools and provide a web-based solution for tracking day to day operations.  For more information on a CRM system with the top tools and features of 2019, click here.

Installation Business with the help of CRM System

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If you run an installation business, a CRM system will help you get the most critical elements of your business organized to the satisfaction of your customers

Most business tools are directed at product-based business. When you manage an installation operation, you need tools to help you not only maintain a quality product, but, you also need to be properly equipped to manage the service side of your business.

In an age of Google reviews guiding customer expectations, satisfaction with your service technicians is vital to maintaining your customer base and growing your business through customer recommendations.

Handle all the details with the best CRM online system. Installation services require consistent, accurate, real-time communication between employees and customers alike.

Customers want to know when to expect a service technician for your installation service in order to arrange their own busy schedules. Tardiness or poor communication are among the top complaints when customers leave a poor review for an installation service.

With CRM Runner, managers have the hawk-eye view of every technician’s schedule and can directly verify with each staff member regarding work schedule expectations. The same application allows for real-time notification to the customer as to what time your professional installers are expected to arrive on site. This feature of the CRM system is vital to weeding out substandard performers in your organization in order to put the best service providers on your work force.

CRM System

Track the progress of your installation technicians with the CRM Runner’s GPS reporting system.

When extenuating circumstances arise in the installation technician’s schedule, a business manager is able to verify the location of an employee and inform the customer of any changes in schedule with CRM Runner. Using a GPS system, CRM Runner monitors the location of every technician throughout the day.

Depending on your own schedule, the online CRM system will provide a day-end report of what was completed and how much time was required for each employee to complete tasks. This feature makes it possible for managers to monitor the progress of the entire staff without having to use valuable time and resources shadowing every installation job.

An online CRM system reports on the whereabouts of employees as well as equipment from its departure from the warehouse to its final destination.

You have a product designed to make your customers’ lives easier; this product is valuable and it’s critical to know how much of your product is ordered, used, replaced, etc.

Maintaining appropriate inventory and allowing for mistakes and damage is one of the largest obstacles for installation businesses. Verify your necessary quantities with the valuable data tracked effortlessly on an online CRM system. The reports gathered from this feature make it possible to evaluate inventory to avoid overstock of unnecessary or unpopular products.

Additionally, know when the products have left the warehouse and arrived at the work site. Gather details of what happens to installation tools and when they are checked back into company inventory. You also have the ability to see when a work truck leaves and returns from wherever you happen to be without the need for extra manpower to check in and out with service utilities.

Improve your customer retention and business growth by optimizing your work flow efficiencies with the best online CRM system.

Running a business means you need office time to spend on marketing, product evaluations, customer service improvement strategies, etc. Without an enormous amount of time to spend on the evaluation of manpower and making sure your employees are operating to the satisfaction of your customers while representing your business with the utmost professionalism, a CRM system will help you gather all the data you need at the click of a button or a glance at the phone app.

Your installation business will stand out against the competition when you have the ability to know your staff is where they need to be when they’re expected to be there. Keeping your customers happy will keep them coming back to you and increase the likelihood they’ll recommend you to others who need your products and services. An all-inclusive CRM management system will make a remarkable difference in up scaling your customer service and inventory procedures. CRM Runner will save you money and time lost too often on low quality performers, supplies, and lost clientele due to inefficient service.

To learn more about CRM Runner and how your business will grow through increased efficiencies, sign up for a 30-day free trial here.

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