Tag: team collaboration tool

How CRM Software Can Improve Your Business Management?

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CRM software performs a plethora of versatile job roles. A CRM system can improve the relationships with current customers, discover new customers, and win back former customers. It can facilitate collecting, organizing, and managing customer information – all in a single place.

Simply put, CRM is the catalyst for growth, enabling users to connect with their customers across every major touchpoint: marketing, sales, and service.

Look into the features of CRM Runner, a comprehensive customer relationship management software, that comes with all essential modules to manage a business to its entirety.

You can automate management of sales, marketing and customer relationships. With the implementation of CRM Runner, everything will become automated, from measuring sales performance, creating tasks or assigning them to the staff, automating office and on-field customer management processes at scale, boosting collaboration between teams, tracking on-field sales representatives, or running marketing campaigns for your business.

CRM Runner is an all-in-one platform where you can bring your entire business management and administration jobs and get all those jobs accomplished correctly. Take for example the GPS tracking module. With this module, you can track your sales representatives and on-field technicians in real-time, calculate members’ driving mileage, routes, and get reports. When required you can navigate to your customers, track tasks in hand of your on-field staff, and assign routes. All the more, your on-field employees can clock in and clock out of the job site with the GPS based system.

With the implementation of CRM Runner system, you can reduce the paper usage, remove redundancy and streamline efficiency while working with customer details. Businesses can make their entire employees aware of where their customers are in a relationship with CRM Runner at all times. Even warehousing departments can initiate the action after a sale to converse delivery and installation plans with clients.

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How CRM Runner Helps in Team Collaboration?

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Team collaboration brings the collective talent of your company together and is seen as a boon to every business. Now when it is so important for the success of a business, it also needs to be monitored. Know how a team or department will best work together will allow equal participation of every individual to achieve common goals.

But how does this “monitoring” happen?

CRM software is a tool that can help it happen. It will give them a crystal clear view of the present state of sales and production of the company. Monitoring the current state of work can push them to work on the blackouts and that will go easier for respective departments to discover the weakest link in the chain and focus on rectifying it. The active and seamless communication is another plus point of team collaboration.

Team collaboration between sales and marketing teams are crucial, because these two are the faces of a coin that represent the coin itself.

How does CRM Runner help in team collaboration?

CRM Runner helps in accomplishing projects or carrying out day-to-day tasks. The team manager can delegate activities to the team members, generate reports on the basis of performance, chat for better communication, and help in prioritizing them. CRM Runner helps you to manage your project and day to day tasks very efficiently.

  • Automate attendance, leave calculation management
  • Monitor employees’ clock-in and clock-out times
  • Track member/team actual hours worked
  • Generate customized timesheet that accelerates payroll process
  • Maintain individual information for better accessibility of data
  • Make relevant information easily available to those who need
  • Keep a track of your organization through placing the right person to the right job
  • Assign the best-suited job role, team, relevant department for smooth functioning of a business
  • Group employees based on teams

In addition to these jobs being simplified and streamlined, CRM Runner offers another exciting feature, usually unavailable with other similar tools. You can easily track employee location in real-time with the help of the GPS feature in CRM Runner. It helps in monitoring of employee on-field performance as well.

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