Author: admin

How does CRM help in lead generation?

Posted on by admin

Globalization has helped the world to come closer. Communicating with people that used to take days and months earlier has now been reduced to seconds. The Internet has opened doors to new opportunities for the world. But very few people know how to use it in ways that would benefit the business to grow. Did you know that digital marketing could solve 80% of your business problems in just one click?

In this article, we will share with our audience how CRM can help you grow and generate leads. The year 2020 has been a black year for small and medium businesses. With the sudden pandemic of COVID 19 and the measures taken to control its spread, the world economy has taken a drastic shift. Many business houses have been forced to move their business from offline to online because of the social distancing norms.

The only way we can protect our businesses from going into huge losses is by opting for CRM software that helps in lead generation

  1. Digital Marketing helps Generate Hot Leads–

Driving traffic on the website does not assure business. It merely increases the traffic. The traffic that is conducted on the website not necessarily generates business. Traditional marketing helps increase the visibility of the company but relies mainly on the hope factor. That means the traffic may or may not generate business. But digital marketing not only helps in traffic building but also converts the traffic into prospective customers through tracking and analytics. 

Digital Marketing Helps Reach Target Audience– 

Digital marketing helps in market segmentation. With the help of digital marketing tools, businesses can interact with their target audience. A constant interaction helps to build customer relations which further increases the chances of growth in the organization.

Conclusion

Therefore, Customer Relationship Management software has changed the face of small, big, and medium businesses. By implementing CRM, software organizations can improve their visibility, generate revenue, lower infrastructural costs increasing profit margins, and reach out to their target audience at minimal costs.

People who are still having second thoughts about promoting their business through digital marketing can reach out to the team of CRM Runners.

Biggest Benefits Of CRM

Posted on by admin

CRM software assists businesses and makes it easier for them to focus on their activities. CRM systems are designed and programmed in such a way that it can enhance company’s productivity by 26%, when implemented properly. Using CRM has many benefits and the most important of them is that it helps in building good customer relationships and in enhancing the productivity and efficiency of the business through its various tools.

Following are the biggest benefits of using CRM.

Highly Secured

All the information and details about the customer remains in the secured CRM, even if the employee leaves the office. Advance automated system of CRM keeps customer related files with full security in its system. This feature of CRM makes it the most useful tool for any business because the team members don’t have to worry about the security of precious details of the customers.

Easy Communication

Communication is an important aspect for success. Communication plays an important role in a business, whether it is communication among the employees or communication of employees with customers, good communication is the basic requirement. CRM software helps to establish an effective communication system in the office, which helps the team members to enhance their productivity and in turn, sales are also increased. This also helps you to know more about your customers.

Better Marketing

Marketing is a very important business activity.  CRM tools save all the important data and information, which are required for the marketing of the product, and CRM sends out the important information to your potential customers through its systems.  Storing information about your business and informing your potential customers about them can be a game-changer.

Keeps Your Company Organized

One of the most significant benefits for small businesses of using CRM is that it keeps your team and company organized. Every piece of information and work of your business can be stored in highly secured automated system of CRM in an arranged and clean manner. The biggest advantage for small business owners is that some CRM software can be operated from your mobile phones as well.

If you are a small businessman and you are facing problem in doing your business activities all alone, then click here to get information about top CRM software’s of 2021.

How can you plan your leaves in CRM?

Posted on by admin

Every employee requires a leave occasionally, and organizations can’t give instant approvals to employees when it comes to sanctioning leaves. Also, the organization’s HR feels harassed when the employees ask them when they can get leaves. Previously offices used to hang a list of holidays on the notice board right at the entrance so that employees know and plan their holidays accordingly. But with time, the organizational structure has undergone a massive change. Today organizations believe in transparency. Previously when staff would be absent from work, they were not forced to explain, neither were they made aware of the deductions in their salary.

It was only when they received their salary they would know that a certain amount has been deducted. But after the CRM systems came into existence, the method of payment calculation changed. Today by using CRM software, companies have designed a separate portal for each employee. This portal carries all the necessary information about the employee along with a soft copy of their document.

Benefits of using an employee portal

Firstly, there is no need to memorize the leaves by heart. Organizations upload the holiday list in the employee portal so that you can access the information sitting at any corner of the world.

Secondly, apart from national holidays, there are other leaves that an employee is entitled to. For example, sick leaves, casual leaves, maternity leaves, etc. It’s a bit challenging to keep track of the number of leaves you have taken. The CRM system specially designed to track employee leaves gives you the privilege to seek all the information required to plan your leaves.

In the CRM system, employees can account for the sanctioned leaves they get in a year every month. This software also supports a daily track of the leaves you have been spending daily so that you can plan your leaves accordingly.

Conclusion

Therefore, we can say that with the help of a customer relationship management system, employers can track the leaves taken by the employees of an organization. Based on the record, the management decides whether or not to grant the leave. Moreover, the records are safely stored in the portal, and there is complete transparency. Employees can view how many leaves do they have pending and plan their holidays accordingly. They can also keep a track of their leave record and do not have to confirm it with the management.

How CRM does help you convert your customers into prospects

Posted on by admin

When you are promoting your business online, many customers visit your portal every hour with different intentions. Like when you are running a shop, not all the people who come into your shop buy your products or service. Traditional marketing methods required many practical skills to convert customers into potential buyers leading to loyal customers. It was close to impossible to figure out what was in the people’s minds.

But CRM software made things easier for marketers by tracking the daily activities of the customers. This software starts following a customer when they enter a website to see where they navigate themselves. These activities help marketers identify their prospective customers and make buying easy.

Here is how customer relationship management software helps convert audiences into potential customers.

Firstly, there is an integrated daily tracker which is inbuilt in the CRM. Whenever the customer visits the website, these trackers start taking g note of the customer’s activities and create a log that tells the marketers who can be potential buyers. This log tracks the run time of the customers on each page, giving a brief idea about the customer’s interests.

Secondly, a thorough analysis of these reports will identify the prospective customers and tell about their immediate demands by estimating the time they spent scrolling the products and services. Based on this analysis, marketers develop different strategies to approach other customers to derive sales.

Finally, it also helps retain the customers by heading to their requests and lending an ear to their complaints. Online marketing sites have a section where customers can document their concerns. The activity log integrated with the CRM tells the marketers whether their customers think of shifting or have any complaints regarding their products or services. Companies develop strategies to ensure consumer satisfaction which in turn help in retaining old prospective customers.

Conclusion

Therefore to conclude, it can be said that with the help of daily activity trackers integrated into the CRM software, it is easy to figure out who are the prospective customers. It also helps marketers develop strategies to approach them once the target customers, who have already shown interest in the products and services, are identified. It becomes effortless to track the daily log. It further helps in the expansion of business and also helps convert prospects into loyal customers. We can read the mind of the customers by analyzing the daily activity log and pitch your products accordingly for guaranteed sales.

How can CRM help find the right people for their organization

Posted on by admin

CRM, also known as customer relationship management, helps increase traffic to your website and enables you to find the right people for your organization.

The CRM software can enlist the details of the employees working in an organization and their job roles and salaries, which the customers can view. It increases trust in the customers when they see that they are dealing with a big organization considering the number of people working there.

Apart from building the organization’s brand value by forecasting the number of employees working, the CRM software also helps the organization find the right kind of people for their organization.

Ways in which CRM helps in finding the right people

  • There is a section that holds the current positions held by the staff of the organization. This section gives all the details of the team, starting from their salaries to their job roles. It also mentions the tenure of stay in the organization, which offers the customers an overall idea about its employment structure. So in case, they are interested in applying for a similar post in the organization, they can apply directly. This means the desirable candidates walk up to the organization themselves.
  • The CRM has an integrated application system that reflects any vacancies in the organization and the prerequisites. The customers who visit the site can apply online if they see that the requirements match their portfolio and seek a job change. Also, they can let someone else know about the vacancy. Therefore, if the customer is looking for a job, they don’t need t reach out to people who can act as referrals; instead, they can approach the companies themselves.
  • The CRM software has reduced the job of HR. The job application portal lets you apply for a job online which helps companies find the desirable candidates for that particular job role much faster.

Conclusion

Therefore, with the integration of CRM portals, finding the right candidate for a particular job role is now a child’s play. There is no need for marketers to hunt for people; instead, CRM has enabled the right people to apply for the job themselves without taking help from anybody. The section n the jobs portal that has the list of employees speaks about the goodwill of the people and increases brand value.

Crm Software- Solution To Every Business Problem

Posted on by admin

CRM software helps every business in their day to day activities irrespective of their size and industry. Growing businesses faces a lot of problems while doing their tasks like, task scheduling, tracking leads, monitoring, reporting analysis and many more. CRM helps you and your business with all these stuffs. CRM can assist you with your business activities and help you with overcoming with difficulties.

CRM helps you with following business activities:

Nurturing Leads

Customer relationship Management software is designed and developed in such a way that it can sense your potential customers. It is a feature that can help you with turning any business leads into your customers. It allows you to nurture the leads and also it informs you about the steps to be taken to nurture the lead.

Reporting and Analysis

CRM software helps you to analyze your true business performance by generating real time reports based on your business’s data. These reports include statistics and figures which shows your business performance like sales representation, new sales opportunities and overall efficiency of your team and business. This feature helps you a lot in improving your business.

Saves Time

CRM software follows a fully automated process; it means all your business activities will be done by CMR automatically. It saves a lot of time of you and your teammates that was previously wasted by doing all the tasks manually. By this, you and your team can engage them in doing more productive tasks.

Scheduling Events

CRM software schedules your meetings and everyday events and keeps you updated with the same with its automated system. It becomes easy with CRM to manage all your schedule and events in one place and it also notifies you on the due time, so that you cannot miss anything important.

Customer Communication

The most important activity of any business is communication with their customers. Communication helps to build and maintain customer relationship. CRM allows you send email, message or call your customers without switching between windows, and makes it easier to follow up with your client.

There are various advantages of using CRM software. It helps in managing all the business activities without making much effort. This software saves lot of time, and increase productivity and efficiency of your business. Various CRM software like CRM Runner, where you can get your business activities done.

Benefits of using CRM integrated Websites

Posted on by admin

CRM has changed the face of customer service and has played a vital role in the growth of businesses. Listed below are some of the vital benefits of using a CRM integrated website.

  1. CRM makes the business Cost-Effective- 

The major benefit of having an CRM optimized site is that it is cost-effective. Unlike other traditional methods of marketing that require a lump sum capital to attract customers, CRM helps you reach your target audience at the click of your mouse without any added infrastructural cost. Companies can also circumvent the financial drain of advertisement campaigns in the form of radio, television, and print ad purchases. With CRM, even small and medium-sized businesses can reap their benefits and start working at a global platform without having to deplete their savings.

  1. Helps in Building Trust and Awareness– 

The more visible you are, the higher the chance that you will attract new customers. CRM does not just make your business approachable, it also helps to identify your target audiences and their needs.

Tools like Google Analytics help you get detailed customer insights allowing you to better serve them. This helps build a trust factor in the audience and registers the name of your business in their minds, enhancing your brand value.

  1. Improves User Experience

CRM helps to make the site user friendly. Google is continuously changing its algorithms for better usability, and CRM makes the site adaptable to these algorithms.

  1. CRM gives you prospective customers

CRM helps in giving detailed insights into the people who are visiting your website regularly. This tells you the exact percentage of people who can be converted into prospective clients and allows CRM to improve conversion rates, unlike traditional marketing methods.

  1. Ensures Mobile-Friendly Sites

With the invention of smartphones, 60% of people now access the internet through their phones more so than their computers. CRM creates mobile-friendly sites that  people can easily access through their mobiles while on the go.

Conclusion

Therefore, it can be said that CRM optimization is highly essential for people who want to generate growth in their business. Major reasons why CRM is important are:

1.CRM improves visibility

2.CRM Software makes the business cost-effective

3. CRM helps in building trust and awareness

4. CRM improves user experience

5. CRM increases conversion rates and gives you prospective customers

6. CRM ensures mobile-friendly sites that increase accessibility leading to more visitors in your website

Apart from the above factors, CRM also helps in creating a better impression in the minds of the people by allowing them to create a site that is beautiful, easy to operate and meets all their requirements, and has a positive impact on the buying cycle.

Benefits of Electronic Signature

Posted on by admin

There was a time when the sole reason for the delay in bill submission was the missing signature. The authorized person, whoever was it, the manager or the company owner, had to physically sign each bill and submit it for the funds to be released.

But not anymore! Thanks to electronic signatures today, people can access the soft copy of the bills sitting at any corner of the world and sign the necessary documents using E signatures.

Benefits of using E-Signatures

It cannot be forged

The most significant advantage of electronic signatures is that nobody can easily forge them. Previously, people with malicious intentions used to falsify signatures and harm customers and the marketers’ reputation. But with the invention of electronic signatures, it is no longer possible. CRM enables a passkey without which the digital signatures cannot be accessed.

Saves Paper

With the advent of CRM portals and digital signatures, the use of paper has tremendously decreased. Now receipts can be signed online via our portal. The signed permits do not need to be manually filed, as they can be kept in the computers in soft copies, and a printout can be taken in case there is an urgency. Digital signatures can also be easily be uploaded.

Saves Time

The use of digital signatures saves a lot of time because there is no need to travel to offices when time is scarce, especially if you have CRM software installed and have uploaded all the necessary documents in the portal. You can access the portal with your smart phone or laptop while you are traveling. This saves a lot of time and energy and helps you send documents in time.

Conclusion

Digital signatures have helped the businesses grow by saving time and energy for individuals. The Customer Relationship Management Software has a facility where you can digitally sign the necessary papers using a DSC. There is no need to head back to the office or job site! It also saves paper and keeps the document safely stored in the hard disc of the computer which permanently eliminates the need for manual filing.

Five big benefits of using CRM Runner

Posted on by admin

What are the benefits of CRM software? Up to 60% of CRM projects fail to meet expectations, according to a staggering 30% of companies who admit to not using any CRM tools at all. CRM systems, on the other hand, can boost productivity by as much as 26% when implemented properly.

Here are 5 serious business benefits of using CRM Runner:

  1. Keep your company organized

One of the most significant benefits of crm for business is the ability to keep your team and company organized. You won’t have to rely on endless spreadsheets, tattered notepads, or scribbles on the back of any scrap of paper; everything will be neatly stored online, allowing your entire company to sing harmoniously from the same hymn sheet. CRM Runner comes with a mobile app that means you’re always connected to the pulse of your business. Easy peasy!

  1. It’s secure

Your employees can leave at any time, and in the past, this meant taking their little black books, and all of their customer information with them. CRM Runner acts as a safety net, ensuring that all of your valuable customer information stays that way.

  1. It makes communication easier

A CRM system effortlessly empowers you and your colleagues to work smarter, whether you’re communicating internally or with your customers. Whether you work in marketing, sales, customer success, or the warehouse, having a fully accessible set of crm for business development tools will help everyone on your team learn more about your customers.

  1. Better marketing

You don’t want to send your latest whitepaper or news from the construction industry to your customers in the automotive aftermarket. It’s simply sloppy marketing. That’s where CRM Runner stands out: for any marketer worth their salt, storing the information that matters to your business about each contact is a game-changer.

  1. Track the customer journey

One of the most important features of CRM Runner is that it allows you to track your customers’ exact movements from the moment they first interact with you until they become customers. Sales, marketing, and customer success can all use this data to determine the effectiveness of their respective departments.

Looking for the best CRM software? Look no further than CRM Runner. Reach out to us today at info@crmrunner.com. Call us at 877.590.0040!

CRM software is an important asset for small organizations? Know it more with CRM Runner

Posted on by admin

The main idea of introducing CRM for your business is to build and maintain relationship with clients. When a business is in its growing stage, the CRM software would allow owners to build, nurture and retain good relationships with clients, track customer interactions and trends, and influence future decisions. For small businesses, the following benefits of investing in CRM are more than enough to demonstrate its worth.

What actually CRM does?

  • Tracks and manages customer interactions
  • Connects the entire team via one platform
  • Simplifies mundane tasks by concentrating on leads
  • Captures customer emails
  • Extends and customizes strategies for business growth
  • Delivers better insight and business recommendations

The brief notes below will help business owners understand the worth of investing in CRM Runner software:

Maintain good relationships

Relationships are key when it comes to introducing CRM to a small business organization. Maintaining relationships is an important asset for a small business and this is where CRM can help. Observe all interactions with clients, suppliers, and vendors and stay up-to-date with all new developments.

Offer good customer service

Every interaction the customer has with the business shapes their experience of it. The main intention of the business should be to enhance customer service and offer client the best possible assistance. Having the data and past history of sales of specific customers in one place would help the sales team before they proceed to assist the customer. It would give them better insight and allow the marketing team to send emails customized to the users.

So, other than boosting the sales funnel, organization should encourage employees to deploy the system and make the most of it to get rid of mundane tasks. It would help the marketing managers and allow more focus on offering better customer service. This is what you can expect to get if you start using the latest software option of CRM Runner.

Keep track of sales strategy

The main purpose of using the software is to better manage your sales strategy. Get the data from the CRM system and observe it to know where the sales are lagging and predict future growth. By using the tool, you can make improvements in these areas and enhance the overall sales performance of your business.

CRM Runner boosts efficiency in managing a business

CRM Runner enables teams to work in collaboration and expect better results. Therefore, it would take the productivity levels of the business to the next step. Sign up now and use the free trial to know about it in detail.

Leads are Lifeblood of Any Business, Manage Leads Efficiently with CRM Software CRMrunner

Posted on by admin

Admittedly, leads are the lifeblood of any business, no matter how big or small. Leads are potential customers that have an interest in your solutions to their problems but have not made a purchase yet.

Any business that starts up begins with a handful of leads. As it begins to grow and scale, the sales team begins to receive more leads than they can handle. Managing leads manually thereafter becomes hard for the sales team. Your team can then no longer manage leads properly and equally in terms of giving them the attention they need and things begin to fall through the cracks.

Modern-day lead management model is automated, geared with the processes of capturing leads, tracking their activities and behavior, and qualifying and engaging with them until they are ready to be passed on to quota-carrying sales executives.

If this sounds simple, you are mistaken. In truth, lead management is complex, especially when the numbers of leads are high. For example, the sources of leads could be numerous, such as websites, ads, cold calls and emails, events, etc. So, imagine when lead generation spans across multiple sources and channels, it’s imperative for business owners to have an effective system to manage leads. No, I am not talking about spreadsheets or simple contact databases. If you utilize them to manage leads, be ready to go through challenges, and often end up missing out on opportunities.

Implement CRM System CRM Runner to centralize processes of managing lead information, scoring leads, maintaining communication, and even nurturing them continually.

How can a CRM Runner help you manage your leads?

  • Track sales activity across your whole team
  • You can now search as well import options from a dedicated leads screen
  • Getting detailed reports on sales funnel status by using filters has never been so easy
  • Contact information can be reviewed at a glance and edited without any hassle
  • You can now easily schedule calls for potential leads
  • A detailed comparative study of referral advertising vs ROI is easily available
  • It also helps in maintaining precise data by adding new potential leads and deleting older leads
  • It can also help in maintaining notes about individual contacts
  • You can now easily generate invoices and make estimates to reduce the hassle of paperwork process
  • Lead statuses can be automatically updated in the system for future reference
  • Close more leads by successfully moving into the sales funnel

Want to see it in action? Let’s talk!

How Does CRM Runner Improve the Sales Process?

Posted on by admin

Your sales have stalled and aren’t what they used to be. Your business has recently completed a period of healthy expansion and growth. What is causing the slowdown?

It could be your sales process, as well as the fact that you don’t have a customer relationship management (CRM) system in place.

CRM software not only improves the efficiency of your sales process but also benefits your sales team. Using a customer relationship management system not only provides you with more insight into your sales data but also boosts your company’s revenue.

How Does CRM Runner Improve the Sales Process as a Whole?

Customer relationship management systems are beneficial not only to your sales team but also to your entire sales process.

  1. Documents the Sales Process

It’s difficult for members of your sales team to be on the same page when your sales process is fragmented across various documents and databases. CRM Runner provides a centralized location where all of these documents can be stored and accessed by all members of the sales team. A CRM can boost team productivity by giving everyone clear access to and understanding of the sales process, which in turn can improve customer service and company revenue.

  1. Establishes Repeatable Processes

For all of your salespeople, the best crm software establishes a unified, repeatable sales process. This establishes consistency among salespeople once more. There would be inconsistency and confusion if there were no standardized sales processes. There is clarity and unity when your company’s sales process is integrated into a CRM.

  1. Improves Customer Service

Your sales team can gain complete access to each customer’s history using a customer relationship management system. Salespeople will be better equipped to share the right sales messaging with customers or leads at the right time if they have information on them before they interact. More successful sales will result from these interactions.

  1. Improves Customer Retention

The touchpoints each of the members of your sales team have with each customer are more visible and understood by everyone on your team now that you have better access to customer data. This ensures that your salespeople are aware of the pain points, challenges, interests, wants, and needs of your customers.

  1. Lowers Sales Cost

Salespeople understand that retaining customers is easier and less expensive than acquiring new ones. Customers will be more likely to make future purchases if your sales messaging and sales process are consistent. CRM Runner can also improve your company’s authority and credibility by increasing brand visibility.

Final words:

CRM Runner can improve your sales process and benefit your sales team. Companies can retain customers and increase sales productivity and revenue by providing greater access to customer information, a centralized location for documents, and improved customer service. Start your 14-day free trial today! Email us at info@crmrunner.com. Call us at 877.590.0040 today!

Categories

Sign up for Fresh Content