With the recent changes to the tourism-based economy, staying afloat may be tough in the coming months.  This will be true for many types of companies; however, adventure tours can stay ahead by taking advantage of the numerous benefits tied to Adventure Tours CRM Software.  Here’s how.

Get Your Office Together.  Adventure tour professionals juggle a lot.  If you try to keep those details organized on paper, or in a spreadsheet, you’re wasting precious time and energy.  Alternatively, you can fall back on Adventure Tours CRM Software to keep everything organized.  Utilities like “project rooms” and document storage give you the tools you need to stay on track in all of your efforts.

Stay in Touch:  The software takes advantage of a landing page to gather client information.  If a person is searching the web for keywords like “adventure tours” or “extreme tourism,” you want them to find you.  But what occurs when possible customers do find you?  How will you encourage them to contact you?  A great way to start the conversation is to allow them to submit their information to you using a web-based form.  The form sends the contact information to your Adventure Tours CRM Software.  Once you have the details for follow up, get in contact.  You can use your sales team or an email.

Money, money, money. The reason for the season is revenue.  When you spend more time making and collecting on invoices than you do on planning and giving tours, you aren’t running an efficient company.  Rather than lose time on invoices, let the computer take charge. Adventure Tours CRM Software provides templates.  The invoices are generated with your logo; customers can use electronic payment.  The payment automatically is imported to your accounting software, too.

Stay very organized.  Adventure Tours CRM Software offers tools such as a to-do list to keep all of your pending items organized.  No more freaking about tasks you left to the last minute (or forgot about completely).  The CRM Software keeps you on the ball.

Calendars.  Similar to your to-do list, a calendar can help keep better track of your business. Whether it’s deadlines or a meeting with a new vendor, you need to keep yourself and your team on a strict schedule to stay successful in the adventure tour industry.  To accomplish this, you can take advantage of your Adventure Tours CRM Software which offers a calendar widget.  Because it is the same database you use to contact clients and store documents, your business will somehow organize itself in a matter of days.

Those in the adventure tour business need Adventure Tours CRM Software.  Learn more about how CRM RUNNER will help you by giving us a call today.  Free trials available!

Adventure tours are fun!  People who love adventure and travel find everything they are looking for and more when booking an exciting and challenging adventure tour.  These tours aren’t for those who like to sit back and relax.  These adventure tours are for those who value an active lifestyle, for people who aren’t afraid to get wet, dirty, and sweaty while having a little fun.  The physicality and risk-taking involved in adventures tours speaks to the traveler’s soul.

To stay ahead in this exciting and fast-paced industry, adventure tour companies need to stay in contact with customers and leads.  Getting the customer pumped enough to book a tour is half the battle.  Once they’re on the line, you need to coordinate logistics and payment.

Adventure Tours business software, like adventure tour CRM Software, can assist companies in staying in touch with their customers who lead adventure-filled lives.

What is adventure tours CRM Software?

CRM Software, Customer Relationship Management Software, helps businesses connect with customers, organize their time, and stay on top of their finances.  The software can coordinate logistics, safeguard contracts and invoices, and make interoffice communication easier for everybody involved.  Here’s how the software helps many businesses:

• Finding Leads – Finding clients isn’t easy, especially in the tourism industry. The market can be saturated.  Although every company offers something different, unique, and special, it can be hard to get your product in front of the customers.  Some tour companies depend on walk-up traffic. The lead comes off the plane at the airport and bam, your company is there to offer an exciting adventure tour for ziplining, hiking, sailing, or whatever you do!  However, others will search the internet for tour information before arriving to their destination.  If your website collects lead information using a landing page, the information will appear in your CRM Software.  This means that you can reach out to leads to close the deal.
• Reaching Out – Getting in contact with customers can be tough. Some prefer email, and others want text messages.  The old school folks at home would prefer a phone call.  CRM Software provides all of these options.  You can send messages (SMS) or emails to target markets using distribution lists.  Your sales staff can call leads if you enable VoIP (Voice over internet protocol).  When your customers feel attached to your service, they are more likely to take advantage of the tour later on.
• Collecting on Invoices – Money! Money! Money! Few tour operators will admit it, but they’re business is more than just a recreation or tourist service.  They have to profit.  To profit, you need to collect payment in a timely and organized way.   CRM Software uses templates to rapidly generate estimates, contracts, and invoices.  All of the documentation is stored within the software.  The invoices can be sent by email and paid online.  The software interacts with your accounting program thanks to full software integration.  That’s handy!

To learn more about the benefits of adventure tour CRM Software, contact CRM RUNNER today.