Tag: crm software

Carpet Installation Providers Use CRM Software for Track Services

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Hardwood flooring and custom tile has become a popular trend in interior design for homes in recent years.  However, many homeowners and business owners find carpet the better choice for their flooring needs.  Some choose carpet because it is more cost effective than hardwood.  Others choose it because they prefer the way it softens a space.  Some just like the warm and fuzzy feeling under their feet when they are at home.  No matter why a person needs to install carpet in a location, they can rely on their neighborhood carpet installation provider to get the job done right.

For today’s carpet service provider, some advice:  When demand for carpet installation providers is high, it can be easy to get lost in the crowd of other carpet installation companies.  There could be many to choose from in a geographical location.  All the user does is type in “carpet cleaning near me” into a search engine.  Maybe they read some reviews.  Maybe they make a habit out of always calling the first number they see at the top of the page.  You will want to make sure that when people do this, they find your number.  Of course, some people are simply shopping around.  These people may list their name and contact information “For more information” on four or five different carpet installation company websites.  They sit back and wait for the estimates to come in.  Then there is the classic personal referral approach.  In these cases, somebody mentions to a friend or family member that they need local carpet installation.  And like magic, a phone number appears for one of the most trusted in town.  To make sure you are tracking all of these activities as they happen, you should consider using CRM Software for Carpet Installation Companies.

CRM Software for Carpet Installation Companies can be especially helpful in implementing marketing strategy.  For example, the CRM Software can help you build a landing page that makes your company more likely to appear in the search results of local searches by people looking for carpet installation.  This means that for the web-researcher pro, they are more likely to find your name and contact your company first.  Then again, there are those who take their time to ask for more information via phone or email.  Does your company have a good way of sorting through those inquiries? Or even collecting the information?  That’s wat CRM Software does for you. Follow-up is easier than ever with CRM Software.  If you collect referrals, or offer bonus benefits to those who make them, CRM Software can track referral sources.  This also helps you know who is doing the best on your sales team.

CRM Software for Carpet Installation Companies can be difficult to find as it is such a niche industry.  Customizable CRM RUNNER software is prefect for any carpet installation company.  Contact us for a free trial today.

Power Washing Services Companies Benefit from CRM Software

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A power washing company has a very specific purpose for customers.  Customers call because they have some item or some space that is dirty, and they need it cleaned.  Rather than cleaning it themselves with a bucket and a hose, they reach out to a professional who has the necessary knowhow and experience to take care of the work quickly and efficiently.  To these customers, the cost is worth it.  They could, of course, possibly rent the equipment and perform the work themselves.  Some customers do not have the desire or the time, or they have a project that is just too big for a one-man and a rental washer job.

The professional power washer is always ready for the job, no matter its size.  They have the proper equipment to wash floors, ceilings, buildings, lawn chairs, playground equipment, pools, and driveways.  Power washing requires the knowledge of how to use industry-specific hardware as well as familiarity with a variety of cleaning methods and chemicals.  To do the job safely, quickly, and efficiently, the technician must be an experienced professional.  This is especially true when dealing with large and difficult jobs.  This is the exact reason why people turn to professional power washer companies for help.

The demand for power washers is growing in some parts of the United States.  People need power washers when seasons change and they realize leaves have stained their driveway.  They need power washing when they clean their pools and there is a layer of sand stuck to the bottom.  They need power washers when they prepare a newly constructed business for operations.  That is a big, yet specific market for the power washing company to tap.  To stay on top it, they should use CRM Software for Power Washing Services.  This powerful software helps Power Washers find clients in their community.

CRM Software for Power Washing Services helps build a list of interested customers.  The software can be linked to (or create) your company’s landing page on the internet.  This page collects information about possible clients who are showing an interest in power washing.  This is useful if your company is in the practice of contacting possible customers for follow-up, offering a quotation, an estimate, or a consultation.  If you are not doing this in your power washing services company, perhaps an organized system for getting it done, as offered by CRM Software, would be the encouragement needed to start.

There are other benefits offered by CRM Software for Power Washing Services.  Tools include invoice features, GPS tools (including street view), and automated messaging by email or SMS when a driver leaves to a jobsite.  Work orders, contracts, and vendors are all managed in the same powerful CRM Software for Power Washing Services.

To learn more about these tools and others, contact CRM RUNNER’s team today.

Looking for the best CRM Software for Appliance Repair services

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Appliance repair companies fix a lot of broken things.  These trusty technicians fix items like televisions, refrigerators, and washing machines.  Of course, some stores are more specialized than others.  It is not uncommon to find a company that sticks to audio and video or another that mainly does heating, air conditioning, and ventilation.  These knights in shining armor are there for us when our fridge is on the fritz and when the air conditioning dies on a hot summer day.  They are not usually a profession of which most people think until they find themselves in need of a reliable, honest, appliance repair company.

These companies, like many others, were once void of office technology beyond a calculator, a rolodex, and maybe a typewriter.  Accounts could be kept in notebooks or on cash register print outs.  People found appliance repair companies through the phonebook or through referrals from a friend, family member, coworker, or neighbor.   To get to job sites, they used a physical map to chart how far they would be traveling.  To write invoices, they had a carbon copy notebook.  Yellow receipt for the customer, white for the company owner.  Things were simpler, but also more complicated.  Nothing could get damaged or lost, or the information went missing for good.  Not to mention, usually a limited number of people had access to company information at a given time.  These problems are no more thanks to CRM Software for Appliance Repair services.

A CRM Database for Appliance Repair services helps appliance repair companies in a variety of ways:

  • Marketing: CRM Software does a lot to help manage relationships with customers, prospective, current, and past.  For example, maybe you want to send all of your customers a holiday greeting, perhaps including a coupon for your services.  CRM Software can help you make labels.  Better yet, CRM Software can email the message to those in the database distribution lists.  This saves time, money, and paper.  The software can also help track referrals.  Maybe you offer a coupon in a school fundraiser catalogue.  Do you want to know how many people that coupon reached and who used it?  CRM Software can help track that, too.
  • Finances: If you have a large team, payroll can be a nightmare.  CRM Software can log hours and print payroll reports, saving you hours a month.  The software has other financial tools, too.  For example, it can generate invoices based on a template.  Invoices can be sent electronically.  Payment can be accepted within the software, even on the road.  All the financial documents remain safe in one place.  As you streamline your processes through the application, you will have access to automated reports showing how you are spending the money your business makes.
  • Logistics: Appliance repair professionals can use calendars, schedule builders, work order systems, and GPS tracking and mileage estimators in their daily operations.

It is clear that this powerful software helps appliance repair professionals.  It is a great tool for their arsenal.

Looking for the best CRM Software for Appliance Repair services?  Consider CRM RUNNER.  Contact us today for a free trial.

The advantage of CRM Software for Professionals Plumbing

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Plumbers do not get enough recognition.  They are professionals who we often do not think of much except in two unique cases:  When we see a plumber’s van on the street or when we need one.  And when we need one, we often find ourselves in crisis.  Sometimes the toilet does not flush.  Sometimes the water overflows the whole bathroom.  Whether your basement has flooded due to a busted pipe or you are installing a washing machine, you suddenly remember what a blessing these plumbers are in our lives.

When we think back twenty, thirty years.  We have an understanding of how plumbers used to operate.  A lot happened by hand.  People could not email a plumber.  They could not fill out a web contact form.  They did not a get a text message when a technician was on his way.  The plumber found the location of his client using an atlas.  When the plumber arrived, you signed a handwritten estimate.  You received a carbon copy of the receipt which you had to file accordingly.

During these times, people found plumbers one of two ways.  They had a referral from a landlord, a neighbor, or a family member or they looked up a list of plumbers in the Yellow Pages.  People were never really quite sure of the plumber’s reputation.

With recent developments in technology over the past several decades, customer relationship management (CRM) software has brought a world of change to the plumbing industry.  What was once handled by phone, calculator, map, and hand is now all done in a computer system.  CRM Software for Plumbers is a useful tool for a variety of reasons outlined below:

  1. Receive emails and messages via your company website. In the past, plumbers relied on the phonebook and in-person referrals.  Today, clients needing a plumber turn to a search engine to find the plumber closest to their home (or with the lowest rate).  To stay ahead of the competition, a plumber needs to be reachable via the internet.  CRM Software for Plumbers does just that.
  2. Dispatch Tools. CRM Applications for Plumbers offers a dispatch system.  Clients and technicians are listed in the software.  Jobs are matched to the right plumber for the job.  When the schedule is made, it can be booked in the software.  The software schedule is easy to read and accessible both in the office and out on the road.  Customers receive a text or email when the plumber is on their way.
  3. GPS Tools. No more plumbers getting lost looking for the right location!  Plumbers can review client addresses on a map.  Managers can see where their plumbers are.  A street view option means you can see where you are heading before you depart.
  4. Financial tools. Invoice generators in CRM Software for Plumbers is useful in creating quick invoices. The invoices can be paid directly in the software thanks to software integration.  Contracts and agreements can be sent for e-signature, keeping all the important documents in one place.

These certainly are handy tools for a plumber.

Wallpaper Installation Service Providers Use CRM Software for Success

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What makes a successful wallpaper installation company?

Quality of the workmanship.  People often try to take on applying wall-paper as a weekend do it yourself project.  Once they see how difficult it is to hang wallpaper, at least for somebody without practice.  That is when people get real about wallpaper and when they call in the professional.  The wallpaper must go up perfectly to make customers satisfied with the results.  That means keeping everything level and aligned.  There can be no bubbles, rips, or stains.  No visible glue in overlapping pieces.  This requires somebody who knows wallpaper not only as a technical skill, but as an art.

Fame and Fortune.  Some wallpaper designers have great, if not outstanding reputations.  This makes them a name in the local design circle, or popular with a neighborhood where keeping homes up-to-date is a sort of national pastime.  If the wallpaper owner desires, she may measure her success in fame and fortune.  This type of designer often does excellent work.  However, a priority is kept on the brand.  How many likes each job gets on social media is an important question.  This type of person is often looking to go after the highest paying of jobs.

Many satisfied customers.  Another measure of success for the wallpaper installation company could be having a high number of satisfied customers.  Similar to fame and fortune, this wallpaper installer’s strategy is to offer a fair price, decent work, and obtain as many customers as possible.  Measuring success this way is the most practical from a traditional business viewpoint.

For all three types of wallpaper installation companies, there is one tool they need to make these strategies a reality:  Wallpaper installation services CRM Software.

CRM Software for Wallpaper Installation services is very useful for any wallpaper installer.

For somebody seeking a great reputation due to workmanship, the CRM’s ability to generate work orders is helpful.  Specifics for jobs, including measurements, cost of wallpaper, assigned technicians, and location, are all viewable in a work order.  This means jobs get done the right way, every time.  The contract you send to your client to sign off on the work can be sent electronically.  This means an organized and efficient system for managing work is at your fingertips.

Fame and fortune-seeking wallpaper entrepreneurs can focus on the software’s marketing abilities.  The software can automatically populate a website and collect information for those interested in more information.  Links to social media help drive this list.

For the wallpaper professional taking on a traditional practice, the CRM Software for Wallpaper Installation services does a little bit of everything.  GPS, invoices, contracts, e-signature, a customer database, and more are all within reach by opening the CRM Software.  This software is even accessible on a smart mobile device with internet access.

Looking for the best CRM Software for Wallpaper Installation services?  Consider CRM RUNNER.  Contact us today for a free trial.

Interior Painting Services Professionals Need 21st Century CRM Software

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People are moving into new homes every day.  Others are restoring or renovating their current homes.  Even businesses, government agencies, and non-profit organizations spruce up the place now and then.  They have to if they want to look presentable.  All of this spells out to one thing: more work for interior painting service providers.

To stay on top of the upcoming workload, companies in this market need interior painting services CRM Software. 

Interior painting services CRM Software is a type of database that makes running an interior painting services company easier and more efficient.  CRM stands for customer relationship management.  The software, in essence, manages the relationship between the company and the customer in a variety of aspects, such as in marketing, making appointments, billing, and more.  The software often comes with a variety of tools to make running an interior painting services business go more smoothly.  For example, some CRM Software works with your current financial software like QuickBooks thanks to full software integration.  When it comes to a painting services company, these tools will be handy:

GPS Capacity:  CRM Software for Interior Painting Services companies may have GPS capability.  This is really helpful in identifying where your sites are, where your contacts are, and where your employees are.  The painter can identify where a jobsite is before leaving the workshop.  This means he is a lot less likely to be late (hence, a happier customer!).  The software can show a map of saved items.  It can also show a street view of a location, so your dispatch team can see what the street team does when out on the road.  This might resolve any questions of location while finding the right property.

Marketing Tools:  This type of CRM Software has a variety of tools that make marketing easier.  For example, the database can create a landing page for a website based on a template.  This landing page will collect the information of interested parties so that your team can contact them later.  This is great for fielding more work in slower months.  The database maintains a list of current customers as well.  You can send promotions, newsletters, or coupons.  A well-timed Christmas letter, New Year’s greeting, or birthday wish strengthens the bond between the painter and the client.  The options are many.

Invoices:  This software is capable of creating an invoice based on a template.  The template draws on your company logo, contact information, fees for work, and customer profile, creating an invoice that looks professional.  The invoice can be emailed or printed and sent to the customer.  The customer can pay online, and directly with a service member who has access to the database, via a computer or smart mobile device.  Full payment integration makes taking payments easy.

If you are a painter in need of Interior painting services CRM Software, consider CRM RUNNER.  Contact us today for a free trial.

If You Install Home Entertainment Systems, One Gadget You Need is CRM Software

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The experts in the home entertainment system installation industry know about televisions, speakers, sound systems, microphones, intercoms, projectors, and mood lighting.  They know about electric and wiring.  To be the best in their field, they have to know the basics as well as keep up with all the latest technology.  Demanding clients want to be at the forefront of the 21st century with the latest in entertainment tech.  They want Bluetooth; they want movies; they want bass that will knock their socks off.  And of course, professional home entertainment system technicians rarely disappoint!

To remain on top in this competitive industry, home entertainment installation companies need to stay abreast in the latest technology.  One tool they may not have yet considered does not relate to screens and sounds, but rather to how the companies organize the installation of them:  CRM Software or Home Entertainment Installation companies.

Professionals in this industry are a rare breed.  They also understand the importance of client customization.  Every installation job is different.  Whether for a school, business, bar, or home, what the client wants is what the client gets.  That is great news for clients, but it can make arranging the correct installation of the client’s wish list difficult to navigate.  That’s why CRM Software or Home Entertainment Installation companies is so helpful.

CRM Software or Home Entertainment Installation companies can help organize an array of logistics.  Here are a few of the top-rated reasons why CRM Software or Home Entertainment Installation companies is so valuable for today’s professional.

Marketing:  This industry services a niche market.  When clients begin their search for a home entertainment installation company, they usually begin with an internet search.  CRM Software or Home Entertainment Installation companies can help keep your company’s name present in the search results by means of a landing page.  The software has a template to create a landing page that collects potential client information for later follow-up.  Then, from that distribution list, you will be able to send out emails, SMS/text messages, or contact by phone.   Additionally, if you invest in the latest in VoIP technology, you can actually call the customers with one click without leaving the database.

Scheduling:  Customers need technicians to respect their time.  They do not like when a service person arrives late (or too early).  To better assist your customers, you can review schedules at a glance and send a message when a technician is on their way.  No more surprises for the customer.

GPS:  Work comes from across a wide region, and you need to schedule appropriate time for the route.  Thanks to the GPS tools in CRM Software or Home Entertainment Installation companies, tracking routes (and mileage) is easy.

Documents:  Projects, schematics, contracts, and quotations are all generated in the CRM Software.  These documents can be sent for electronic signature, keeping all documents in a safe place and moving them through the pipeline as quickly as possible.

This software goes where you or your employees go as a mobile platform available for smart devices.

To stay up-to-date on the latest in CRM Software or Home Entertainment Installation companies, contact CRM RUNNER today.

Unlocking the Mystery of CRM Software for Locksmiths

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Locksmith CRM Software can unlock many doors for today’s locksmith business owner.  Gone are the days of doing everything on paper.  To be honest, a few generations ago, locksmithing was a fairly hands-on business.  The tools were straightforward and non-computerized.  Locksmiths wrote invoices on carbon copy notepads and calculated accounts with a calculator.  The ones who weren’t so great at math and those who were disorganized made more mistakes.  Today, however, locksmiths are using technology in new ways.  In doing so, they are unlocking a new door they may never have considered before: the door to the future.

What keys does Locksmith CRM Software hold exactly?  Here are the main things Locksmith CRM Software can do for a locksmith business.

  1. Keep Tasks Up to Date – A Locksmith’s work is never done. People call at all hours of the day to ask for help with a lock when they cannot enter their home, business, or car.  Sometimes keys break or get lost.  In these emergency situations, a lock smith must drop whatever they are doing and report to the scene of the request.  That means tasks may be forgotten along the way. CRM Software for Locksmiths tracks yours tasks so that you do not forget anything in the midst of the chaos.
  2. Appointments – Every now and again, locksmiths do make appointments for their work. Those appointments can be tracked in the CRM Software for Locksmiths.  The best part of that means the schedule is available to see at a glance.  If you need to move an appointment, just drag and drop.  If you need to call a client, double click to see client information.  Some software can be integrated into VoIP (Voice over Internet Protocol) so that you can call the client with just one click without closing the software.  That’s helpful!
  3. GPS – If you have your client’s address, you can use the CRM Software for Locksmiths like a dispatch center. The software can map out client addresses and track service men while they are in routed.  The customer can receive an automatic text notification when the service person is on their way.  All of these features help make the life of a locksmith (or their employees) easier than ever.  If you are wondering if the software tracks mileage, the answer is “Yes!”
  4. Invoices – Invoices are automated based on services and other factors such as itemized inventory costs (keys, for example) or mileage. The invoices can be paid online, sent by email, and viewed in the future.  This makes collecting payment a lot easier.  Mobile applications even allow for payment to be collected while at a jobsite.

CRM Software for Locksmiths is a key resource.  It makes running the whole business a lot easier.  To learn more about this software, contact CRM RUNNER today.

CRM Software for Lawn Care Professionals Keeps Things Neat and Tidy

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The art of lawn care in the United States is taken very seriously.  People with even small lots and lawns revel in the piece of the earth they call their own.  They take great pride in ownership, mowing the lawn, trimming the hedges, and tending to their gardens.  Think about it.  Even people with window boxes full of plants take the care of those beings very seriously.  Someone has to take care of those plants, be it the owner, the occupant, or a lawn care professional.

When a piece of land is very large, or the home owner has little time (or desire) to tend to the lawn, a lawn care professional can help.  Lawn care service providers have expert teams that do gardening and grounds management year-round.  Lawns get mowed.  Bushes get pruned.  Flowers get planted.  It does not happen by magic!  It is the work of the lawn care management firm.

Large lawn care companies have a lot to manage: payroll, equipment, service locations, contracts, contractors, agreements, invoices, plans, schematics… and that’s just what they have to worry about at the office.  Out in the field, they manage the lawn care, flower care, and gardening of various properties.  To help keep everything in order, lawn care company owners should use CRM for Lawn Care Companies. 

CRM for Lawn Care Companies sounds complicated, but it is not.  CRM means Customer Relationship Management.  This buzzword refers to blossoming art of managing a business within one database.  Having everything in one place makes CRM for Lawn Care Companies a smart choice for many companies.

If you are on the fence about CRM for Lawn Care Companies, let us “plant a few seeds” as to why the software is helpful in the end.

Payroll:  You most likely are not running a one-man operation.  Proper lawn care requires a team of people to pull of a gig.  Each employee is paid by the hour, most likely.  CRM Software can log employees in and calculate payroll.  That means less time spent pouring over timecards and more time tending to lawns.

GPS:  The software application can help you keep track of client and contractor locations.  This is great news for the busy lawn care services firm that have jobs all over town.  In order to maintain a decent market, many lawn care service providers are willing to travel near and far for work.   Mileage can be calculated on trips as well, should it be necessary.

Invoices:  Invoices are generated automatically, with the company’s logo and contact information.

Dispatch System:  In order to keep everything on schedule, clients can receive messages by text (SMS) or by email to alert them that a service team will be coming to their property for lawn care.

You may have a green thumb when it comes to lawn care, but one tool every professional in this industry needs is CRM for Lawn Care Companies.  Contact CRM RUNNER for a trial today.

Pool Servicing and Pool Cleaning Companies Stay Above Water with CRM Software

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Having a pool on your property is a luxury only few can afford, and that few wants it spotless, beautiful, even immaculate.  Of course, most people who can afford pools do not have a lot of time to actually take care of them.  Rather than leave it drained or let mold grow rampantly, the pool owner must contact someone to clean it.  Some rely on a neighborhood kid or their nephew looking to make a few bucks.  But for the major players in the industry, pool cleaning is serious (and big) business.

Today’s pool servicing company could have clients across several counties, with drivers heading out each morning to service various locations across a large span of community.  Although that is great for the bottom line, it can cause a real headache for those responsible for coordinating all the logistics of such an expansive business.   That’s where CRM Software for Pool Servicing Companies can help keep the pool cleaner business treading water.

Pool Cleaning companies require many moving pieces to operate at a smooth pace.  CRM Software for Pool Cleaning Companies can fit those pieces together so the company can focus on what it does best, cleaning pools.

But what is CRM Software?  CRM stands for customer relationship management.  It makes a major difference when companies grow to the point that they have dozens, if not hundreds (or thousands) of customers.  Even companies that have millions of customers use some type of CRM Software.  With so many customers on the line, companies can use CRM software to “manage customer relations,” as the name implies. Diving in further on the matter, the software helps organize messages to clients.  It can be used to schedule appointments or track personnel’s location as they travel throughout an assigned region.  The software collects the information of possible clients so they can be reached at a later date.  The application can even remind you when a customer’s birthday is so that you wish them well on their special day.  That will really make a splash.

If your company has grown to the point you have multiple service staff on a team, CRM Software can help unify them.  GPS tools help them know where they are going.  Invoices can be generated on the spot using a mobile application with the software information.  It can even accept payment which will later by integrated into your current accounting software, like that of QuickBooks.  What makes CRM Software for Pool Servicing Companies so great is that it can literally organize your business from top to bottom with an array of templates, reports, modules, and tools.  Whether you need to reschedule an appointment or automate your marketing plan, CRM Software helps.

Get your feet wet with CRM Software for Pool Cleaning Companies by calling CRM RUNNER for a free trial.

If You own a Handyman business, then you Need CRM Software for Handymen

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CRM Software for Handyman may be the one tool you do not already in the toolbox.  Any handyman knows how to fix small problems.  A professional in the basics of construction, electricity, plumbing, car repair, painting, and HVAC, today’s handyman is known for completing “odd jobs” to make our lives easier.  The best of these professionals has all the right tools for the gig; including CRM Software for Handyman. 

If you are a handyman looking to organize your business, CRM Software can help.

Many businesses today use CRM Software, also known as customer relationship management software.  When you go to get your hair cut, it is most likely entered into a CRM software database.  If they type your name or phone number into a computer when you check in, you can almost be sure that they are using a CRM database.  When you buy something at the mall and the clerk asks if you would like to have your receipt emailed to you: CRM Database.

If you have not put together the pieces yet, this is how the software is working.  The software serves a variety of purposes including point of sale (POS), automated marketing, inventory control, and financial accounting.  These systems ensure the numbers are correct measurements at all times.  When items are sold, the software makes the adjustment.  Reports show what is selling well, what is in low stock, and what is out of stock.  That sounds pretty helpful!

How does CRM Software for Handyman help today’s busy handyman?  It offers a variety of features that make the business run as it is supposed to.  Here are just a few of the assorted features CRM Software for Handyman offers:

Inventory Control:  Maybe your handyman business charges clients for certain pieces, and you need to know how many you have on hand at all times.  This could be something simple like a showerhead.  You keep a few in the back to save you time when a shower job comes through.  You will want to know if you have any left.  If you are using the software to charge your clients by the item, you can look to see the remaining count.  If you work out of multiple locations, CRM Software for Handyman can even tell you where you will find the remaining pieces.

GPS:  The software application can help you keep track of client and contractor locations.

Invoices:  The software automatically generates invoices based on number of hours worked, miles driven, and pieces used.  The invoices have your company logo and contact information.

Dispatch System:  The software can keep a client schedule and inform clients when the handyman is on his way through email or text messaging (SMS).  This keeps everything on schedule.

If you are handyman without CRM Software for Handyman, you are short one important tool.  Call CRM RUNNER for a free trial.

CRM Software for Mobile Grooming Services is a Game Changer

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People love to pamper their pets, and part of all that dog spoiling requires a regular visit to the groomer.  However, today’s dog, cat, and rabbit owners find themselves without a lot of time.  And when they are home, the last thing they want to do is schlep across town to a groomer, pet in tow.

They do not have to fear because Mobile Grooming Services are here!  These small businesses have been popping up across the United States to meet the needs of pet owners who require assistance in grooming their dog.  All of the love and care of the traditional groomer, but on the go, is what dog owners love about mobile grooming services.

With the market for this type of business in expansion mode, dog lovers and groomers have undergone the training required to take on this unique type of business.  The market is competitive at the same time, though.  To maintain a strategic advantage in this industry, on-the-go groomers need CRM Software for Mobile Grooming Services. 

CRM Software, also known as Customer Relationship Management Software, helps do just that: Manage Customer Relationships.  And in the world of pet grooming, relationships certainly matter.  Nobody wants to hand their precious dog or cat over to someone they do not find very trustworthy.  That goes double when that person is going to take their beloved pet into the back of a truck with sharp tools all around.  People want to find a Mobile Grooming Service they trust.  And once they trust you, you cannot afford to let that relationship go.  Not if you want to stay in business, anyway.

CRM Software for Mobile Grooming Services offers many unique benefits.  The best three are outlined below.

  1. Keep Customers Coming Back for More: Once you have established a certain level of trust with your clients, you can arrange for an automatic rebooking.  For example, if a Pekingese gets groomed biweekly, why not leave it as a standing appointment?  You can also send reminder emails, follow-up, and confirmation messages (by text message/SMS as well).  Customers will trust you more if you have open and constant communication with them.
  2. Remember Your Clients’ Needs: Customers make very specific requests when it comes to their pets (and homes).  Rather than ask staff to call for these details every time they book, your CRM Software for Mobile Grooming Services can track all of that handy information for you.  Every time your client books, you can review the profile and notes to see any relevant information there may be on the client and his pet.
  3. Know Where You Are Going: GPS features in CRM Software for Mobile Grooming Services can be quite useful for the groomer. The team can see the locations of their clients and their grooming units to ensure everything is on schedule.  CRM Software for Mobile Grooming Services even works for dispatch as the application does go mobile on smart phones.

CRM Software for Mobile Grooming Services can be a useful tool.  To try it out, contact CRM RUNNER today.

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