Tag: employee tracking software

Field Service Provider APP

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If you run a technical field enterprise and your client sees there’s something strange, who do you think he will call? An urgent call from a client should be a top priority of field service providers. Be the kind of superheroes they wish to see, saving them from minor or even major fixes. Even it was only a leaking roof in the kitchen, or blurry CCTV captures, in real life, these clients wanted to see problems being fixed. Another, do you mind if plumbers can arrive in time and fixes issues in just a single attempt? In many reports, costumer’s satisfaction when it comes to field services (plumbers, drivers, installers, doctors, etc.) is still annoying. Why? There must be downfalls in the management and operations since their bosses do not see them working in the field. They simply deploy them and then nothing more. This is a helpless scenario in the field service sector. Now, can we fix these? Of course, some technologies can enhance the field service management, making it more transparent both for the management and customers. A Field Service Provider APP is what you are looking for.

A Field Service Provider APP is a system used to manage the majority of field operations such as dispatching, job placement, inventory, driving, scheduling, and more. In spite of each business’ hassles and demands, there is help available fit to a company that provides field services. Here, a working app should be placed. It will double the efficiency of work. It will remind field workers to give time on tasks. We can’t deny the fact that others are taking advantage of their time in the field doing personal transactions like doing the grocery or having a haircut. If you have men in the field, then you have to see to it that they are working. Check them from time to time.

Check if they are doing their jobs properly and reprimand them if necessary. The absence of workflow control in any business will create a negative result. Whether you are in the office, having a conference or on vacation for a few days, see how your people are doing. A friendly service provider app will provide you the things you need. Let them do proper documentation and invoicing the paperless way. With an excellent app, you can avoid scheduling overlaps, mismatching of laborers to ordered jobs and inability to address urgent client request. Invoice delays won’t be a problem since they can do invoicing themselves using the system.

If you have your pains in field service management and you’re tired of experiencing those over and over again, get a Field Service Provider APP. Experience work in progress. Problems are common for any business. But, why allow them to happen if you can prevent them? It is time to find the right solution fit to your budget and needs. Here is where the Field Service APP can come to help, taking under control your workflow, operational costs, invoices, fuel consumption, working hours, workloads, and more.

Construction Management Software

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Construction Management Software Designed with Job Sites In Mind Increases Revenue

Construction companies need specific features in a CRM to help them effectively manage multiple job sites and crews that work in the field.  As construction businesses grow, the number of job sites and projects to order material for pile up.  Often businesses that see a lot of growth quickly find tasks being missed and corners being cut if they aren’t using a construction management software.

It isn’t long before customers start to complain and managers feel like they don’t know what is going on at any project.  During this growth period, those managers are most likely found driving from site to site to check on progress while also trying to bring in new customers, create new estimates and even keep up with what project needs which materials.  It’s missed things like unneeded inventory, underperforming employees and forgotten messages that start to add up the hits that profit margins take.

Construction Management Software

How does Construction Management Software help increase revenue?

Construction management software helps increase revenue by keeping managers informed of job site progress, tracking employee locations and staying on top of inventory.  Not all CRMs work well as a construction project management software, so it’s important to make sure that the features offered meet the needs of the company.  Choosing to use a construction management software mostly helps managers know what is going on in their business without being everywhere at once.

Construction companies function mainly with field staff.  Crews and work vans take material to the job site and often work unsupervised by lead management staff.  The main concerns for managers are if the crews are working, if they are on track for completion and whether or not there is enough material on hand to complete the job.  A construction management software solves all of those problems with the click of a button.

Which features are best for a construction project management software?

Construction project management software needs different features than a company trying to sell a product.  The construction industry manages several projects across several different job sites with several different crews. Since none of that happens at the office, the features for a standard business won’t suffice for a construction company.  For this reason, it’s best to seek out a construction project management software that has the following features.

Employee tracking

In an industry where most employees are in the field and not directly supervised it can be difficult to know where they are, how long they have been there and if they are working.  Features like GPS tracking, built-in timekeeping and custom reporting help managers track employees with a construction project management software.

Estimates and invoicing

Construction crews and business owners that can create estimates from their device and send them directly to the customer before they depart from the site often leave the customer with a good impression.  Having a construction management software that allows estimates and invoices to be created and paid can help streamline the way a business gives a quote and gets a new contract.

Inventory monitoring across multiple job sites

When job sites are spread out, a feature that enables inventory tracking across all job sites is ideal for a construction project management software.  A CRM, like CRM Runner, integrates inventory tracking and allows for managers to see where all the material the company has is located.  With the right CRM, material can be on a work van, on a job site or in the warehouse but still shows up in the inventory counts.

Up-to-date reporting on project progress

Knowing how a project is progressing has been cited as one of the most difficult things managers of construction companies face.  As the number of sites begins to grow, the ability to do on site checks decreases. Without a construction project management software in place that employees use to fill out their reports, managers often can’t get a grip on which projects are at a standstill and which are on schedule.

How to choose a construction project management software

Choosing a construction project management software isn’t only about features.  Making sure that the needed features, like those listed above are available is only one important step.  Trying out the new CRM system is essential to knowing if it’s a good fit for any construction business. Those who choose to go with a company that allows an extensive free trial of their construction project management software see better results.  To schedule a demo and sign up for a free trial of construction management software, click here.

Employee and Client Tracking Software

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Employee and Client Tracking Software Help Keep Businesses on Top of Revenue

Even with the best in client tracking software available, a surprising number of business owners still aren’t aware of where their business is losing money.  It isn’t entirely their fault. With all of the tasks on the plate of a business owner it is impossible to keep up with everything.  Many third party reviewers find that businesses often lose money when two important things aren’t tracked appropriately.

Businesses are made up of employees that service clients.  Since those two things are such a large part of what a business is, it isn’t shocking that they are two of the main areas where a business loses money.  Appropriately implementing an employee tracking software can help businesses understand where employees are costing money and where they are cutting corners.  In additional to tracking employees, businesses that choose to also use a client tracking software report less losses and more sales.

 Employee and Client Tracking Software

Why businesses need to use a client tracking software

Using client tracking software enables business owners to improve customer satisfaction and better monitor changes in customer patterns and requests.  Doing this has a direct impact on various parts of the business.  For example, a client tracking software can help business owners determine buying trends and which customers are more likely to return or purchase an upsell.

The best types of software that tracks client activity will also keep communications, demographic information and work orders all in one place.  Finding a software that tracks client purchases, communications and satisfaction is a sure way for businesses to increase their profit and decrease client retention costs.

 

Benefits of a client tracking software

Business owners that choose to use a client tracking software see bigger numbers, smaller problems and an improved customer experiences.  While there are many benefits of using a software that tracks client information, there are a few main benefits that most business owners report.  When evaluating the reasons to begin tracking clients with in an automated way it becomes clear that both the business and the customer see benefits.

For business owners, keeping client communication in one place as well as better reporting topped the list of benefits.  Sales teams say they appreciate tracking client purchases and an easier way to follow-up.  Many report that they are more efficient with their time and get more sales because they better know their customers and how they purchase.  With a client tracking software keeping everything in one place, customers feel more satisfied and tell their friends.  This combination of benefits results in decreased amounts of money spent on getting and keeping clients.

Businesses also need an employee tracking software

Businesses that know everything about their customers still lose money if they are in the dark about how their employees service those clients.  Keeping up with which employee is where and what work they have performed is a problem that every manager faces.  With employee tracking software monitoring their location, what equipment they have and what they have accomplished, the burden of keeping up with employees is far less significant.

Not all employee time tracking software has the capability to streamline all parts of tracking employees.  Some only track schedules, others only track inventory and others don’t track anything the employee completes at all.  While all tracking of employees can help a company cut costs and make well informed decisions some software that tracks employees is better equipped to track everything a business needs to monitor.

Top features included with an employee tracking software

Employee time tracking

An employee tracking software should keep track of when and where employees are working.  Ideally it will track their schedule as well as when they clock in and out all in one place.  A software that tracks employees in the most effective way will keep up with where employees are, how long they are there and when they stop working.  Some of the top employee tracking software programs will also integrate with popular payroll options seamlessly.

Employee performance tracking

Accountable employees improve customer service and increase revenue.  Software that tracks employees and the progress they have made help managers make knowledgeable choices about top performers and team members that just aren’t making the cut.  Programs with customizable reports that are easy to read and easy to fill out will help business owners track the performance of employees

GPS tracking for employee locations

Knowing if field and sales staff are actually at work or taking a long lunch is difficult without an employee tracking software that tells you exactly where they are.  Software that tracks employees by using the GPS location on their device ensures that businesses aren’t paying for work that was not completed.

Businesses that choose to use software to track their customers and their employees say that the costs of running their business decreased. Many also experience clients returning, repurchasing or telling their friends more frequently.  As the cost to do business goes down, businesses with software that tracks employees  and clients see higher profits and more satisfied customers.

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