You have come to the right place if you are looking to know about the top social media integration CRM software currently dominating the market.
A customer relationship management (or CRM) software is a multipurpose tool that aims to manage customer details, add notes, send emails, ensure customer experiences and satisfaction, and functions so forth. A social media integration CRM software is a specialized CRM software that supports integration with social media outlets, allowing businesses and groups to leverage social information for better client engagement, adapting to market insights, and offer better customer service through CRM chat.
Below listed are the top five social media integration CRM software available for use:
Best Social Media Integration CRM Software for you
- Salesforce Social Studio
Possibly the biggest name in the CRM market, Salesforce is a trailblazer in the world of chat CRM. The Salesforce Social Studio is a part-venture of its CRM wing that provides from community engagement to marketing intelligence while prioritizing customer sentiments.
HubSpot, originally a big name in inbound marketing, currently provides a plethora of tools including a social media integration CRM software and a CRM chat. This is just an offshoot of their greater marketing platform, which provides support to its free chat CRM platform.
Zoho CRM is mostly associated with Facebook, Twitter, and Google+, but its primary CRM offers integrations with several other platforms like Slack, Zendesk, and Zapier. With Zoho, users can filter through social media outlets by manually scavenging for potential customers.
- Sprout Social
Sprout is essentially built on the notion of social media integration into its CRM platform, incorporating data across Facebook, Instagram, Twitter, LinkedIn, Pinterest, and Google+. Sprout has a name for composing, backlogging, and scheduling media content across multiple channels.
Nimble Social CRM is developed to work together with the Microsoft programs. It further provides integration with Twitter, Facebook, Instagram, Google+, AngelList, and Foursquare as well.
A Final Word
Social media is indubitably a massive potential for a CRM platform. A company can score massively if placed correctly through CRM chat. With the power and range of CRM in the right place, all the above-listed social media integration CRM software is quite helpful in case you are looking for the same.